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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek squad was fabulous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and understanding and I learned a few things also great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed windows 11 and checked my computer and all my software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician was very knowledgeable and .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician provided excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An agent connected my TV on wall and move the one already in place to another room. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help and fix the problem! Really really really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brady is the BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady is the best!!! I would recommend his Geek Squad services to anyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam fix my computers & added all new up dates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam is very knowledgable & always does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable and professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a great job installing my new large screen TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on time and fixed my computer issue.Very pleased with the agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from my Geek. It would be even better if I could keep him forever. He was so polite. Thank him for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC installation and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my PC, set it up and imported items from my old PC. they did a fine job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uriah is a very good Tech Assistance. He explains what he is doing and doesn't talk down to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting was good but after he left we were confused about the relationship between the laptop and desktop connections. Needs to slow down speech for us older folks but delightful person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix annoying problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all very patient and kind. They find the problems and tell me how to deal with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER CHECKUP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i WAS VERY SATISFIED WITH THE ASSISTANCE YOUR REP PROVIDED HE WAS VERY HELPFULL AND QUITE COURTIOUS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updating and Connecting for better performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan is helping me get connected and efficiently use my Epson scanner and helping me find on my 2021 MacBook Pro computer where things are located differently than on my 2014 MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laser printer hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did an excellent job, Cody, hooking up my laser printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my Computer. The agent is the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all my computer questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped me with documents I had been unable to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue Screen Issue Resolved.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ran tests removed unneeded software. So far I have not had a recurrence of the problem.

    I would recommend this to a friend
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