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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 7,354 reviews
  • Rated 5 out of 5 stars

    computor printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this guy was great. never gave up trying to solve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,The “Geek. Squader” did a great job hooking up my appliances together. Made me very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granite did a wonderful job, fixed everything I asked about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech service!! Michael does a great job, you should give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad resolved my Surface issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue was resolved to my satisfaction. An additional item I brought up was also promptly resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad speeded up a slow lap top.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt, courteous, to the point, and productive. Good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connected laptop to new monitors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and hooked my monitors to my new laptop. He was very nice and the service was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation; very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service! would definitely use geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with software utilization.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent guidance and direction for software understanding and utilization provided by Allen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got all my problems corrected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent figured out my issue and resolved it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issues i had with laptop and printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was very knowledgeable. He took time to explain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. On time. Answered all my questions. I rely on Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad explains!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis from the Geek Squad is a lovely young man, helpful and explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s geek technician did a remarkable job in addressing the issues with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Networking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was incredible in helping me network a virtual drive with a real one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had them before, but boy am I pleased. They are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new PC. Brendan did a great job picking it for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad check iMac InHome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, courteous, professional, efficient, thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew what they were doing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was set up in a professional way. when they left my tv was working as I expected it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great solved all my issues. Friendly and on time.

    I would recommend this to a friend
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