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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was well taken care of. Agent was on time and was friendly, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to be more efficient in operating my TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help in improving my ability to use my Sony Bravo TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad saved the sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer had issues that needed Geek Squad attention. Person they sent did an excellent job of resolving the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient and helpful. Gave good instructions and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One and done. Right the first time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent as usual. The tech was very knowledgeable and helpful to me. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by excellent people. Always gets it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. Alex goes out of his way to be super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly solved connectivity and set up issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the absolute best your missing out if you don’t use this service!!&

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Agent Leland install my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leland was great. He installed my new computer and hooked up my printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    E mail hack resolution.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian helped my wife with an email hacking issue. He relates well with us not so proficient users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there for you .And they do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars for the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my home to check out 2 computers; Laptop and a Desktop. Said All-Good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's total Tech support has been helpful on numerous occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job quickly done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my printer to my lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ExcellentCourteousVery NiceRespectfulExplantorygee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Compuer set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek helped set up my new computer, Excellent Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheem was AWSOME! He did his job with ease and perfection. Besides the fact that he has a great personality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and ironed out all problems! Replaced existing router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my TV connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was outstanding. He solved our issue without problems

    I would recommend this to a friend
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