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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad restored computer functionality quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician quickly identified the problem with desktop computer and restored functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed printer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty getting printer to print and Geek Squad came out and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the trick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special double agent Cody was professional and got our problem solved with a minimum of fuss!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Question for TV repair answered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered and solved the problem quickly. No waiting time. Excellent care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech-Geek squad set and installed software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble getting my computer too accept some changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help with computer questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ace is really THE BEST, extremely knowledgeable and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oooooooook ////////////////////////////////////////////

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in home repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he came to my home and fixed the screw up that the geek person on the phone did to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connect my Computer and Norton Security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Roller connect my PC and Norton Security, I like him, he is very good with Computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional and got my new mesh router all set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good technicians. I appreciate their support and help with my computer's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed an error on my tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was very knowledgeable and was able to fix my tablet. He was very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem/Router hook up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped to get a replacement modem/router hooked up but our cable company didn't give me the correct boxes, so the tech wasn't able to complete the hook up that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very quick and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my old computer system and it works fantastically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylus Pen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-person demonstration of how stylus pen work, on laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geeker Award

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is the very best of all..the one ☝️ to ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instructor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and informative. Patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always do a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did a great job of fixing my computer and printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped w/ computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theresa helped me. She is amazing! sldfkjdslfkslfkdsjfldjfld

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was knowledgeable and personable. Thanks for the assistance!

    I would recommend this to a friend
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