Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
This reviewer received promo considerations or sweepstakes entry for writing a review.
he came to my home and fixed the screw up that the geek person on the phone did to my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad connect my Computer and Norton Security
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Eric Roller connect my PC and Norton Security, I like him, he is very good with Computers
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is awesome!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very professional and got my new mesh router all set up quickly.
I would recommend this to a friend
Rated 5 out of 5 stars
Repair computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were very good technicians. I appreciate their support and help with my computer's
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed an error on my tablet
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jonathan was very knowledgeable and was able to fix my tablet. He was very good.
I would recommend this to a friend
Rated 4 out of 5 stars
Modem/Router hook up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had hoped to get a replacement modem/router hooked up but our cable company didn't give me the correct boxes, so the tech wasn't able to complete the hook up that day.
I would recommend this to a friend
Rated 5 out of 5 stars
very quick and professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent replaced my old computer system and it works fantastically
I would recommend this to a friend
Rated 5 out of 5 stars
Stylus Pen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In-person demonstration of how stylus pen work, on laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Geeker Award
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This reviewer received promo considerations or sweepstakes entry for writing a review.
David is the very best of all..the one ☝️ to ask for
I would recommend this to a friend
Rated 5 out of 5 stars
Instructor.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Courteous and informative. Patient and knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad always do a great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Michael did a great job of fixing my computer and printer
I would recommend this to a friend
Rated 5 out of 5 stars
Helped w/ computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Theresa helped me. She is amazing!
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I would recommend this to a friend
Rated 5 out of 5 stars
Fabulous Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
She was knowledgeable and personable. Thanks for the assistance!