Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 7,354 reviews
Rated 5 out of 5 stars
Laptop brought in for repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent too in laptop and explained process for repair
I would recommend this to a friend
Rated 5 out of 5 stars
In Home Consult
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The In Home Consult was more than I was expecting ! I can now have addl. security for my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
His diagnosis and fix were a quick pleasant surpri
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech
Figured out the problem immediately and fixed it quickly
I would recommend this to a friend
Rated 5 out of 5 stars
Great follow-up service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service. Knowledgeable staff. I left the store with a smile on my face.
I would recommend this to a friend
Rated 5 out of 5 stars
new computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The squad set up my new computer and were patient with me through the whole process...they are awesome
I would recommend this to a friend
Rated 5 out of 5 stars
My Geek Squad guy Jonathan solved the issue quick!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed help converting a music file from an obscure format-
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad Ryan was very good at resolving my computer issues. He did it quickly, as well.
I would recommend this to a friend
Rated 5 out of 5 stars
My computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a good job! No problem yet I have good experience with geek squad
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad scores another A+
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent mounted my tv , set up and explained how this smart tv works.
I would recommend this to a friend
Rated 5 out of 5 stars
two printers one bad buy new.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Jeff came to my house and let me know my printer was huffed.
I would recommend this to a friend
Rated 5 out of 5 stars
Always Great for several years now.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed my printers and settled Router questions. Hurrah!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad very efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Logan was very helpful and speedy resolving our issues!
I would recommend this to a friend
Rated 5 out of 5 stars
Lap top reset
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job, well done by a qualified tech !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed the issues my PC was having. No issues since taking it in.
I would recommend this to a friend
Rated 5 out of 5 stars
Louis DELGADO
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE TECH RESOVELD MY ISSUE BY MANY ATTEMPTS BY OTGERS
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service as usual.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up new 12.9 iPad Pro.
Reset ring camera. Was not announcing.
I would recommend this to a friend
Rated 5 out of 5 stars
Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good. He provided excellent information and service
I would recommend this to a friend
Rated 5 out of 5 stars
Great Computer Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cannot say it any better! Great Customer Service!
I would recommend this to a friend
Rated 5 out of 5 stars
it was done quickly and well
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the agents cleared out my computer and organized the materials
I would recommend this to a friend
Rated 5 out of 5 stars
Helpful and courteous quickly resolved the issue w
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Provided the best customer service and expert analysis of the issue with my printer