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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 7,354 reviews
  • Rated 5 out of 5 stars

    Devyn is awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love Devyn. She has been so helpful. Tech support is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a broken arm, could not drive and geek squad came to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spoke to agent Prerana of Geek Squad for a computer problem. She was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy arrived promptly and fixed my PC quickly and efficiently. An excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely and did a great job. I would certainly recommend them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved my problem in minutes. He arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was well informed and helpful aaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the monitor problem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable PC monitor corrected for old skool desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm please once more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent knew exactly what my problem was and fixed it. Doesn't get any better than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan / Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very Professional and had total respect for all my needs In Home Visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top and computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are great!…….........................!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my security system and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grammyd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best they come on time and make sure every thing is working right before they leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was polite, informed and was not hurried. Was very helpful to have someone on site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech fixed my Wi-Fi and install my cable boxes. He was very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed task efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer problem and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surge protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service rep Daniel. Knowledgeable and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no access to my pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and found the problem right away and fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a tremendous help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not survive daily technological life without this service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful techs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up-my iMac so quickly then sat with me to explain all of the new features

    I would recommend this to a friend
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