Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 7,354 reviews
Rated 5 out of 5 stars
Devyn is awesome
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love, love, love Devyn. She has been so helpful. Tech support is important.
I would recommend this to a friend
Rated 5 out of 5 stars
home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
had a broken arm, could not drive and geek squad came to my home
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I spoke to agent Prerana of Geek Squad for a computer problem. She was excellent.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Timothy arrived promptly and fixed my PC quickly and efficiently. An excellent experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional, timely and did a great job. I would certainly recommend them,
I would recommend this to a friend
Rated 5 out of 5 stars
In home service.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent solved my problem in minutes. He arrived on time.
I would recommend this to a friend
Rated 5 out of 5 stars
agent
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
agent was well informed and helpful aaaaaaaaaaaaaaaa
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad solved the monitor problem!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Portable PC monitor corrected for old skool desktop.
I would recommend this to a friend
Rated 4 out of 5 stars
I'm please once more
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent knew exactly what my problem was and fixed it. Doesn't get any better than that!
I would recommend this to a friend
Rated 5 out of 5 stars
Protection Plan / Repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech was very Professional and had total respect for all my needs In Home Visit
I would recommend this to a friend
Rated 5 out of 5 stars
lap top and computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys are great!…….........................!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Ring system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my security system and it works great.
I would recommend this to a friend
Rated 5 out of 5 stars
Grammyd
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
they are the best they come on time and make sure every thing is working right before they leave
I would recommend this to a friend
Rated 5 out of 5 stars
Home Visit
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was polite, informed and was not hurried. Was very helpful to have someone on site.
I would recommend this to a friend
Rated 5 out of 5 stars
Tech was very helpful
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech fixed my Wi-Fi and install my cable boxes. He was very respectful.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad completed task efficiently
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed my computer problem and was very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
surge protector
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent service rep Daniel. Knowledgeable and very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
no access to my pc
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was on time and found the problem right away and fixed it
I would recommend this to a friend
Rated 5 out of 5 stars
Always a tremendous help!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I could not survive daily technological life without this service…
I would recommend this to a friend
Rated 5 out of 5 stars
wonderful techs
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
set up-my iMac so quickly
then sat with me to explain all of the new features