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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 344 Showing 6,861-6,880 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer in half an hour

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rickie was very knowledgable and helpful and fixed my problems with my keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loosing Internet signal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical engineer was outstanding and resolve all issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek support!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided met our needs and expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oven Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. The installers did a great job of communicating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was running very slow. I couldn’t get into many websites and could not get my mail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from a well trained Geek Squad agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed internet connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed an internet device and got our internet working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great! On time, prepared, professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed software upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved the problem, and correctly instalded the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with our old TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem we were having with our TV was beyond what we thought and the problem was not solved, but the technician was on time and tried his best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW COMPUTER SETUP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENT TRANSFERRED FILES FROM OLD COMPUTER TO NEW COMPUTER -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer reconnection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and didn't waste time and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek connected my new laptop computer. Was very pleasant and knowledgable. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent knowledge and help.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped as much as possible. Really appreciate his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected it to all of my devices. They did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are extremely helpful, willing to listen and very knowledgable. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv on it's stand and set everything all up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plug in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect the plug ins and desk top able to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Serrvice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and solved my computer's slow problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sguad fixed my computor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very helpful. Solved my problem right away.

    I would recommend this to a friend
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