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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,354 reviews
  • Rated 5 out of 5 stars

    COMPUTER LOCKED IN RETART MODE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD RESTORE THE OPERATION OF MY LAPTOP COMPUTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is meticulous, knowledgeable, attentive and affable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating for Mac in home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home, WOW. Great fix to my Mac. No charge with the support package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad very knowledgable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer set up was great but incomplete. More settings to be made aware of...especially familiarity with HP Smart Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy refill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in walking me through the refill procedure for my Epson printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for all of your help! You are always only a phone call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech came to my house and cleaned up my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Glad I agreed to purchase a Geek contract. Would recommend to use Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put computer back to working correctly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad repaired my computer and put it back to windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data very quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred data from my desktop to new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very knowledgeble and friendly and smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone support about back-up, DVD devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD support, directions, information given!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS got my router running properly again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router wasn't running properly but the agent was able to get it going the right way again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed in choice of new laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my new laptop. I just didn't like my choice of the new laptop! It works just like my old one. I should've never bought a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents Devyn and Alex were excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed and installed new hard drive. All good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated our computers in our home!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent updated our two computers, and got them running much faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad guy i great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guy is great! He works with me until he is satisficed he did what I needed done!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Introduction to 5-port USB - C hub

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent introduced me to how to use the 5-point USB-C hub and I knew I would need another session to review and that 2nd session was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful in setting up my computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made my computer safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he was doing. He made sure my computer was out of danger .

    I would recommend this to a friend
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