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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,354 reviews
  • Rated 5 out of 5 stars

    Agent set upour externaldrive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained complete operational details so that we knew what we were to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    n title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent corrected my problem. He was very efficient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay did a wonderful job. I am very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is terrific

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick assesment of the issue & able to get my computer sissue sorted out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very thorough.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made sure updates were downloaded for our printer when we upgraded our WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed computer monitor.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan installed monitor and fixed televison problem. Helpful and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad started iPhone for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new iPhone and technician set it up. Only problem is I can't figure out most of it. Tried going online but too confusing. Hard to get another session to do basics

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the service...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brittain set up computer, printer and kindle and explained everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble with Email Refresh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having issues with my email being restarted a couple times a day. If I don't restart, my emails don't come in or go out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TECHS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ALWAYS COMES THROUGH WITH FAST RELIABLE SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sq. up dated my new credit Card info, Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be on time and call me sooner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He focuses on the product and seeing that it works properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my desktop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent worked on my computer and updated the updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was exceptional. He is highly skilled in computer technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We so appreciate Matthew's help and look forward to having his help in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always know the geek squad is efficient, on time and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer problem very quickly!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MDMP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job fixing our computers! We had issues with slow computers and they work fine now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great to work with. They know what they are doing. Thank you.

    I would recommend this to a friend
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