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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad quickly connected keyboard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assessed, repaired and provided resource connections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Computer Check-up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up laptop to run more efficiently. Installed anti-virus program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent worked efficiently.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, helpful, and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad setup my HTP laptop to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs were knowledgeable, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with computer problems!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely pleased with my Geek Squad Service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hacked so the tech cleaned my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was cleaned and updated. I like my service very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Scanned computer and installed printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake is great at fixing computers and linking printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD HELPED ME GET MY COMPUTER EMAILS STRAIG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD HELPED GET MY COMPUTER STRAIGHTENED OUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good set up very business like manner got to the point and did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIEF !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly cleared the unnecessary clutter and got my system going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott did a great job as always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott installed my printer perfectly and is your best tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed all pertinent information in my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me by answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup laptop and transfer data from old desktop computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved issue promptly and accurately Patrick was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desktop was shot and fixed my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hands down Scott knows what he’s doing, and it shows when I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home and corrected all the problems we had on our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge was a delight to deal with and helped me get my husbands computer out of a jam. thanks to Jorge

    I would recommend this to a friend
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