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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed IMac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed iMac backed up/transferred information from old computer to new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done by the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad at home is the best sevice !! Every issue the computer had was resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix the software on my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very quick in fixing my computer software qnd very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless booster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install, and boosted my download speed from just 45 mbps to over 200!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store staff was able to resolve my issue whereas the in-home visit could not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed printer and new hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service love it. They ask for a review and then they dictate how many words

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No luck with Google Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time but could not correct the error that Google Home announced. "Some devices are not set up".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer was installed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent installed and set up my new printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desk Top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home visit by Michael Morris was great. He accomplish more in 45 min. then the two remote session did in over 6 hours and my PC was not messed up when he left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped me with my internet connection even though he was supposed to hook up my washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CJ was an excellent resource and helped me greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job left the job site in a clean and ship shape condition '

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient and professional in correcting our computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent support! Exceeded my expectations. Performed exactly what I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projectiing computer image onto TV screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman enabled my projecting the computer screen image onto my Samsung smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped with internet connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped with the internet connection and device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and efficient and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    updated computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome plan for updating and having questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job. Always checks every thing out to make sure it is working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He saw it. He fixed it. He left. Quick, friendly and capable.

    I would recommend this to a friend
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