Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 7,354 reviews
Rated 5 out of 5 stars
Geek Squad installed IMac
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent installed iMac backed up/transferred information
from old computer to new one.
I would recommend this to a friend
Rated 5 out of 5 stars
Done by the Geek Squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad at home is the best sevice !!
Every issue the computer had was resolved.
I would recommend this to a friend
Rated 5 out of 5 stars
Fix the software on my computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was very quick in fixing my computer software qnd very polite.
I would recommend this to a friend
Rated 5 out of 5 stars
Great wireless booster
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was easy to install, and boosted my download speed from just 45 mbps to over 200!
I would recommend this to a friend
Rated 5 out of 5 stars
Fixing my computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The in-store staff was able to resolve my issue whereas the in-home visit could not.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed printer and new hardware
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful service love it. They ask for a review and then they dictate how many words
I would recommend this to a friend
Rated 4 out of 5 stars
No luck with Google Home
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent came on time but could not correct the error that Google Home announced. "Some devices are not set up".
I would recommend this to a friend
Rated 5 out of 5 stars
Printer was installed quickly
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek agent installed and set up my new printer.
I would recommend this to a friend
Rated 4 out of 5 stars
Desk Top
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This reviewer received promo considerations or sweepstakes entry for writing a review.
In home visit by Michael Morris was great. He accomplish more in 45 min. then the two remote session did in over 6 hours and my PC was not messed up when he left.
I would recommend this to a friend
Rated 4 out of 5 stars
Very efficient
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician helped me with my internet connection even though he was supposed to hook up my washing machine.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer assistance
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
CJ was an excellent resource and helped me greatly.
I would recommend this to a friend
Rated 5 out of 5 stars
great support
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
did a great job left the job site in a clean and ship shape condition '
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Issues
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was efficient and professional in correcting our computer issues.
I would recommend this to a friend
Rated 5 out of 5 stars
None
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent support! Exceeded my expectations. Performed exactly what I asked.
I would recommend this to a friend
Rated 5 out of 5 stars
Projectiing computer image onto TV screen
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentleman enabled my projecting the computer screen image onto my Samsung smart TV.
I would recommend this to a friend
Rated 5 out of 5 stars
helped with internet connection
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent helped with the internet connection and device
I would recommend this to a friend
Rated 5 out of 5 stars
Install computer and printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was knowledgeable and efficient and did a great job!
I would recommend this to a friend
Rated 5 out of 5 stars
updated computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
awesome plan for updating and having questions answered
I would recommend this to a friend
Rated 5 out of 5 stars
Did a great Job
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a great job. Always checks every thing out to make sure it is working correctly
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
He saw it. He fixed it. He left. Quick, friendly and capable.