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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek technician quickly solved problem printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that the agent solved the problem with printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledge performance outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped with computer applications, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always are able to help me with my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support was very helpful and really quick. Love Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in-home service. The technicians were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theresa was most helpful to my wife with her computer questions and problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great skill and advice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin coordinated all my computer related electronics and set up a new iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my tv and was a great help answering my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent corrected a connection problem with my WIFI and new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value! Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in-home service is a great value! Answered all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother toner cartridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Quality produce. I will be purchasing again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good geek squad experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good experience with the agents. They specialize and and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents transferred all the data from my old computer to my new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad corrected issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician diagnosed the problem and resolved the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Imac and printer installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by both techs Quick and effective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad; however, it took three times before they fixed my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed, perfect solution for the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working retaining Outlook from my College. Coming back to install Outlook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my new computer to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRANSFERRED FILES TO NEW COMPUTER. VERY PROFESSIONAL.

    I would recommend this to a friend
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