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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 7,354 reviews
  • Rated 5 out of 5 stars

    Sound Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed sound bar quickly and effectively. Great guys, great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good timing.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and recessed the cords in the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Show by Gek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek solved email address problem and recommended new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people all worked hard at making my purchase a positive one. The only problem is getting my printer mated to my new computer. Still not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled my computer problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was our Geek Squad rep. He was excellent & very capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent Haly Parr set and help up tvs for new world of streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and took care of my problem expeditiously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will Nanney & his partner did a great job. They are efficient and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the fixer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent fixed my problem with no access to email in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did well with my computer. Andrew is very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad agent was very efficient and helpfu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my printer and explained how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade to Windows 10.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store service to upgrade to Windows 10 still required an in-home visit to complete installation and restore email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GPS UPDATE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents quickly and efficiently updated My GPS system in a very timely manner..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Representative repaired my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek representative came to my home and repaired my laptop. It now works well. They were not able to install Windows 11 as my laptop was too old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new memory in my computer and

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received great support! Geek Squad was awesome !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced hard drive in my computer. Fast, efficient and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad cleaned up my internal file and gave me some advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer problems, not after the squad left! Great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fixed my sound problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came on time and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired my computer and had it running well in a few minutes.

    I would recommend this to a friend
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