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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad internet help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in store assistance, fixed the problem on my laptop and internet access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what needs to be done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed services for a clean up, tune up & updates for laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved a computer glitch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer Glitch that online Geek Squad could not resolve. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV fast!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better service with all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional job well done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was "par excellent." I would recommend the Geek Squad highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was polite and did a great job.Always on time and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need PC Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent who came was very prompt and friendly. And got everything working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech found issue and resolved it timely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and understanding with all the questions I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My yearly service done right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Justen Jennsen serviced my three devices and set up my new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sofware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer software was not loading and required updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my MS Outlook issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician resolved my computer software issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julian Saunders Geek Squad Software Engineer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected MS Internal Codes. Computer was locked due to password issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech repaired my computer so it would work again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tablet ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was ok, Completed task and all worked fine and well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers were running slow. agent spent about an hour on them. They seem to run a little better but not like when I first got them. I have to admit they are cheap and old computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent had things running again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent that assisted me with my problem with internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James, with the Geek Squad is fantastic! Always great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CEO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great the techs very knowledgeable thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek sqad fixed mycomputer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did the joband realy cleaned and fixed my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my keyboard/mouse. Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it so much easier. The Geek Squad is a life saver.

    I would recommend this to a friend
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