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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony came to my rescue to show me how to use my computer and fix my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed Moms new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my mother’s Samsung 43 inch QN95B tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad updated my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent examined my computer and updated all programs. Checked for intruders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered question pronto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved problem very quickly, with prompt reply to my question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleaned all our computer and tablet devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent cleaned computer and installed security. Teresa was a pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was ontime, fast and explained everything to m

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my locked up PC without me losing any data.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 3 out of 5 stars

    Help me with online support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me out with my problem. Fast and through. Friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    signal issue resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv now gets a strong signal..thx for the quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed & downloaded a laptop as well as our printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did what they do best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out my computer and made sure everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Johnathan as my techie to fix computer problems. He is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed all connections and got rid of threats . He was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad verified that my files were not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assisted me with the aftermath of being hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with my notebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful,good customer service!5 star rating.Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate this service! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my computor issues quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent was timely and resolved my computor issues quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft locked our computer and agent worked until he restored our accounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed problems very quickly minimum down time easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, fast , friendly and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin came and fixed the printer and helped show me how to reboot.

    I would recommend this to a friend
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