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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned my computer of the virus and it works beautifully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help. PRINTER is running well and printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad and best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are best that why stay with you even after college thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC checks and repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my pc device very thoroughly for all issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem is a little better, computer still runs slow and now malware continue to pop up all the time for no reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony is amazing. He found out the problem and solved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help,,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent cleared up all the problems with my 2 computer systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i don't have one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone service was very bad the guy started my repair and never came back.the guy who came to my home was very good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service- Pleasant but Unsuccessful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek representative was very pleasant and appeared knowledgable. I had onlt 2 requests: install back up procedure and connect to outlook. The backup was easy although i really did not want the backup to the cloud. He could not get me connected to outlook. He advised me to work with microsoft. Not a good solution as microsoft does not have in person assistance. I would still like to be connected to the Office email system which has been paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know what you want

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was polite. He explained the situation as he went along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unstalled HP Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad needed to finish up with the setup of my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did necessary repairs and all working satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service agents -knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was very helpful and professional in the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well as it has in the past. Very friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup soundbar and subwoofer. Did a !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup my soundbar and subwoofer. Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very polite and helpful and didn't make me feel dumb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attach Printer to computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is Wonderful kind and smart What an asset to your crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Megan install security protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan installed my security protection on my computer. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got the job done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael is very helpful. Worked on both computers and checked them out

    I would recommend this to a friend
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