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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 7,354 reviews
  • Rated 5 out of 5 stars

    Computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tech help with my computer. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Expert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent advice and a wonderful overall experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of taking viruses off ny computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen was great Very very informative and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a HP Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed HP Printer which is now working execellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance with Chromebook and pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Edgar was most helpful and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael arrived on time. Fixed my iMac and he did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was Geek Squad -- very knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly restored image on screen to computer monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shawna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and efficient!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Diagnosed speaker zone 2 issues And resolved the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ For Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever to get the service contract with Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Landline home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member was on time, very polite and efficient however the problem with my phone could not be solved,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reset/update of the laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfaction of the service provided to update the set up and connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Anthony!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was EXCELLENT! Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vicki

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up my computer. Also, I bought a lamp that’s working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician Melvin addressed all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melvin Gonzalez is the best … knowledgabke and very professional…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed devices in computer expediently & efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt found the cause of the problem quickly and resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was good and great ! was great excpreience was good and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security issues with new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable with computers and related equipment

    I would recommend this to a friend
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