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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 355 Showing 7,081-7,100 of 7,354 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad friendly staff handled my request quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan club

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad never disappoints..Simply the best, IMO..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating situation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technnician checked my computer to see what could be done about the fact that GeekSquad had loaded all of my files off of my old portable hard drive and old computer onto my newer computer, when they were supposed to load them all onto the new portable hard drive... in addition to some of the older files from the newer computer. Thus. almost all of my storage was full on my computer. He said I would have to pain stakingly go through all the files, including pictures, to see which files I wanted to save and to put onto the portable drive,.. after determining if they were already duplicates of some already put on the portable drive. I have not had time yet to do this, but it was affecting my computer performance, so i just picked a piles of files to put on the portable drive in order to free up some space on my computer. Very frustrating. I was hoping they might have some way of knowing which files had recently been put onto the computer and be able to put them onto the hard drive, rather than going through all the files on the computer one by one. Maybe I'll have time to get around to it one of these days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been happier with their dependable services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best encounter...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent could not fix my blurring printer. He stated I needed to find purchase order& notify Canon that I needed a new printer. I had 12 items in the print que that I didn't want to lose. He said he saved & moved them, but I cant find them & have to consider them lost. But after he left, I tried the printer it was working fine!! I have not notified Canon of the problem. Still lostnitems from que,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with printer was resolved quickly and courtesly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install of HP Pavillion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Pavillion installed, set up, and old hard drive was uploaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He made sure everything was working before he left

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my laptop made sure tv was playing and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install video doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did excellent job. explained everything an showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful visit.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't take them long to get my MacPro going again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER REPAIR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TECHNECIAN WAS COURTEOUS AND PORFESSONAL. CAME ON TIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ronnie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job even thought they could not fix either problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Explained picture setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent answered my questions about photo storage and explained what to do to send to other s on my list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed a new disk and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep very courteous and thorough with the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my compter software and printer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent answered all my questions. He worked on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of hard drive and evaluation of devices.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional review of computer and printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that Greek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest repair guys you can get. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with TV. Great assistance. Good job. And timely

    I would recommend this to a friend
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