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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad setup internet to computer & traeger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was absolutely awesome!! Kind, courteous and smart!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUICK TRANSFER OF INFO. HOPE WEBROOT IS ON IT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE. HOPE THAT IT CONTINUES TO FUNCTION WELL.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    computer Facebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they make the best to get my problem fixed, but not have done .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent service checkup business machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by knowledgeable staff. Router was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and explained to us what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made adjustments to my tower and works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and fixed my computer in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked wonders.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all computer check up.Geek squad helped us.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, checked and fixed everything and offered suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software compatibility

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed computer to see if windows 11 could be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with Matthew, he resolved my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I am very happy with your service all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved all problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked everything, explained information thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Mike! He was very thorough and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer! Great job, very informative !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they arrived early and fixed everything quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took care of everything i needed done thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORBI router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent restored my ORBI router and satellites and well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update my computer settings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job and kept me updated on there arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Rep, Bernie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bernie is the best computer specialist we’ve met!! NOVA needs him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring and Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the guys from the geek squad did a great job .

    I would recommend this to a friend
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