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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 7,354 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed email!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed Outlook so it would properly work for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were able to fix my computer without having to eendbitnout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is your best buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with my Best Buy for all your needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad connected my printer properly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my wireless printer to my computer. Reviewed all settings and got everything working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my computer in a very short perior of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get great service. I highly recommend him to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and thorough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my computer for virus and malware. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit re Edifier Sound Sys&Alienware Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Edifier sound system, set up Large Alienware Monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job extremely well done--Greg was very good in wha

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was finally able to get into a website that was very weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad loaded some apps and cleared up @ passw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is always helpful and explains everything for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting WiFi to printer. Xxxxxxxxxxxxxxxx. Xxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Fix it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on my desk top and answered questions. Wonderful AGENT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    add on to my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed add on virus protection to both computers very quickly. Tech was helpful and answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did all what was needed. did an excellent work very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job fixing my computer. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixes everything!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin keeps our computer AND tv in top running shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solved my phone problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service I received Candice. My phone's are working great again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent did the best they could to resolve my problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home visits are the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found problems and had my printer and laptop working again. As a senior without a car. home visits have been the solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the help I received from the Geek Squad.

    I would recommend this to a friend
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