Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 7,354 reviews
Rated 5 out of 5 stars
QUICK AND EASY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
easy fix!quick appointment, no prolems! good service
I would recommend this to a friend
Rated 5 out of 5 stars
electronic installation of home products
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad connected my cell phone to my new printer
I would recommend this to a friend
Rated 3 out of 5 stars
Geek Squad searching for MacBook malware
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My MacBook Air would not allow recent Apple updates because they were to large for the memory I had available. Geeks found no malware or virus and recommended buying a new computer with more memory
The laptop computer works fin so rather that spend $1.3k, I think I just use my smartphone and iPad
Would I recommend Geek service? I say it depends since they found no problem so fixed nothing. I was maybe expecting to much
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Ready to go with new computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Justin transferred files from old computer to new one.
I would recommend this to a friend
Rated 4 out of 5 stars
Gueek Squad worked om my laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to quickly resolve my issue in s timely manmer
I would recommend this to a friend
Rated 5 out of 5 stars
Mike explained the new Best Buy service,
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent repaired my printer and answered all questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Tv repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Real personable and knew what I needed done. Excellent.
I would recommend this to a friend
Rated 5 out of 5 stars
Got my husband's computer functioning properly.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Courteous and efficient. what more can you ask for.
I would recommend this to a friend
Rated 5 out of 5 stars
Problems resolved
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
New person was just fine and fixed the issues that presented
I would recommend this to a friend
Rated 5 out of 5 stars
Diagnostic and Tune Up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always great service!! Friendly, courteous, very helpful!!
I would recommend this to a friend
Rated 5 out of 5 stars
Thankful for Geeks!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent trouble-shot & fixed issues with PC & printer
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent got my printer reconnected to my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Support for a product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent support and guidance to resolve issue. Thanks
I would recommend this to a friend
Rated 5 out of 5 stars
Very Professional
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They always resolve my issues. Very Happy with my service.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent serviced my computer and printer in my home.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad got me up and running!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed my problem AND explained what he did
I would recommend this to a friend
Rated 5 out of 5 stars
COMPUTER
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE AGENT DID A GOOD TROUBLEM JOB DOUBLE CHECK ALL SYSTEM
I would recommend this to a friend
Rated 5 out of 5 stars
Agent on time, friendly and knowledgeable.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agent fixed my wi-fi and got my TV working.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring cameras work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Checked my router and got my two ring cameras working.
I would recommend this to a friend
Rated 5 out of 5 stars
Thorough repair.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent came to our house and repaired our computer.