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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 7,354 reviews
  • Rated 5 out of 5 stars

    QUICK AND EASY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy fix!quick appointment, no prolems! good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    electronic installation of home products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad connected my cell phone to my new printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad searching for MacBook malware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Air would not allow recent Apple updates because they were to large for the memory I had available. Geeks found no malware or virus and recommended buying a new computer with more memory The laptop computer works fin so rather that spend $1.3k, I think I just use my smartphone and iPad Would I recommend Geek service? I say it depends since they found no problem so fixed nothing. I was maybe expecting to much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to go with new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin transferred files from old computer to new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gueek Squad worked om my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to quickly resolve my issue in s timely manmer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike explained the new Best Buy service,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent repaired my printer and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real personable and knew what I needed done. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my husband's computer functioning properly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient. what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New person was just fine and fixed the issues that presented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diagnostic and Tune Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service!! Friendly, courteous, very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geeks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent trouble-shot & fixed issues with PC & printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer reconnected to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support for a product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent support and guidance to resolve issue. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always resolve my issues. Very Happy with my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent serviced my computer and printer in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my problem AND explained what he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COMPUTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT DID A GOOD TROUBLEM JOB DOUBLE CHECK ALL SYSTEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent on time, friendly and knowledgeable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent fixed my wi-fi and got my TV working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my router and got my two ring cameras working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough repair.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to our house and repaired our computer.

    I would recommend this to a friend
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