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Sterling
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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    Computing Device Support and Simple Repair

    SKU:
    7857287
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7354 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 359 Showing 7,161-7,180 of 7,354 reviews

    • Checked out my computer...worked out the kinks.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They came to my house and checked out my computer.

      I would recommend this to a friend

    • Help From the Geek squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Chad was superior. Patient and consistent. Thank you.

      I would recommend this to a friend

    • Did it well

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      She installed my laptop and ran a check on my desktop

      I would recommend this to a friend

    • CJ solved the problem!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      CJ was so professional and patient...I am grateful!

      I would recommend this to a friend

    • Geek Squad helped solve our picture problem.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Answered our questions and helped with our problems.

      I would recommend this to a friend

    • Go Joe!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Joe DeMarco is a rock star. Michael is a rock star.

      I would recommend this to a friend

    • Geek Squad computer repair

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      wiiiiish you had more Geek Squad employees. Would like next day service.

      I would recommend this to a friend

    • Qeek squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great duo who fixed my printer issues, that I was having.

      I would recommend this to a friend

    • geek squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      very good-------------------------------------****

      I would recommend this to a friend

    • Geek Squad installed my printer in to time flat.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great job - very professional. Highly recommend..

      I would recommend this to a friend

    • Canceled appointment communication

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I canceled appointment and he showed up at 8 a.m. not happy and sent him on his way.

      I would recommend this to a friend

    • Geek squad mounting tv’s

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek squad did an excellent job mounting both tvs

      I would recommend this to a friend

    • In home

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      They were professional and polite. Got things done in a timely manner. Thank you!

      I would recommend this to a friend

    • laptop

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      So far so good. I will need more tech support in the future, lots of problems with this new computer.

      I would recommend this to a friend

    • Tune Up

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The tune up improved my computer however, I no longer have access to One Drive in my File Explorer.

      I would recommend this to a friend

    • Agent was here about 15 minutes and was done.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent hooked up my printer. Had it up and running in about 15 minutes.

      I would recommend this to a friend

    • Device repair

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Some confusion overall cost of renewal but otherwise good job responding to technical issues.

      I would recommend this to a friend

    • Got my computer online after media com was here

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      He did a very good job getting my modem/router hooked up.

      I would recommend this to a friend

    • Very helpful

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very helpful with my laptop. Thank you Geek Squad.

      I would recommend this to a friend

    • Came when called

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I was not able to vervalize additional needs, he left and I needed additional services

      I would recommend this to a friend
    Page 359, Showing 7,161-7,180 of 7,354 reviews
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