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Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

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Page 1 Showing 1-20 of 34 reviews
  • Rated 5 out of 5 stars

    Eufy X10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy X10 Pro Omni effectively vacuums and mops, leaving floors spotless. It boasts excellent obstacle avoidance and a convenient self-emptying base station. While pricey, it's a great choice for those looking for a top-of-the-line robot cleaner that does it all, with the caveat of a bulky base station and operational noise.

    I would recommend this to a friend
  • Cons mentioned:
    Multi-floor confusion
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great value fully-featured robot vacuum and mop.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of the more expensive well-known brands, but at a fraction of the price. Great suction, great mopping performance, mostly easy to use app. It does everything you need it to, to keep your floors clean on the regular without having to fuss. Just beware that it really likes to work on a single floor (map) even though the app claims it can have multiple floors (maps). Highlights: * Good vacuum suction. * Good navigation. * Excellent mopping with auto-rising rotating pads. * Relatively quiet for suction level. * Large fresh and waste water containers. Room for Improvement: * Small dustbin means more frequent mid-job return trips to the base to empty. * Design of water container lids doesn’t inspire confidence. * App is good but the more expensive brands are better. * Robot gets really confused with multi-floor maps. Setup: The box was exceedingly easy to open and unpack. It all started with an outer shipping box that had pull tape to separate it into an upper and lower half which really made it easy to remove the main box. If you buy it in a store, it probably won’t have that outer shipping box, but the main box was also easy to unpack everything. The robot was stored vertically in a carton with a handle and the base was fully assembled aside from the mop-cleaning ramp which easily snapped in place. As with most robot cleaners that include a base station, you find a good spot for the base and plug it in. This one has separate tanks for both dirty and clean mop water as well as a spot for the self-emptying dustbin bag. Your first bag is pre-installed so all you need to do is lift off the clean water tank, fill it up and then put it back. That’s it for the base. Next is the robot - remove all packing and protective tape and slide it back-end-first into the base. It powers on and starts providing voice guidance. Install the free eufy Clean app, sign up/in, and then choose to add a product. The app walks you through adding the robot, getting it on your home’s wifi, and setting up the basics. The last step is having the robot create the first map of your home. Just tap the button in the app to create the first map and watch the robot quietly explore your home. It took about 20 minutes to automatically create the map and it did a surprisingly good job. I then went back in the app to refine the map and give each room a name. Joining “rooms” together was easy, but separating them was a bit more of a chore and zooming in on the map isn’t as straightforward as doing the pinch zoom gesture as you have to start pinching on just the right spot or it won’t do anything. Since the maps are created by the robot’s lidar vision, sometimes it creates phantom rooms like at a staircase or a sunken room. It is impossible to remove those rooms so the best you can do is separate them out and name them something that you’ll remember is not a real room. This also makes it impossible to use the “Clean Everywhere” command as that would cause the robot to try to clean these phantom rooms. My home has two “levels” that are separated by a single step-down of about 6”. The barrier between these two levels is enough to keep the robot from jumping off the cliff but it still added parts of each level to the other level’s map. This may seem like a small issue, but it creates a massive problem later on. Anyway, setup went as expected and aside from the above issues with multi-level maps, everything went smoothly. Maintenance of the robot is well thought-out and easy. On the robot itself, the roller bar is easy to remove to clean or untangle debris. There is a novel comb in there to cut any wound up hair, too. The dustbin is easy to remove from the top so you can clean or replace the filter. The base cleans and dries the mopping pads so regular maintenance is automatic, but the pads are easy to remove if you have to swap them out. In the base is a removable tray where the mopping pads are cleaned. Periodically remove that tray, give it a good wipe and rinse and slide it back in. That’s about it for periodic maintenance. Usage: With the fresh water tank full, the dirty water tank empty and a fresh bag pre-installed in the base, I sent my new robot helper out on its first job. I told him to clean two specific rooms and he performed well and then returned home to clean the mopping pads and empty the bin. The next time I sent him out to a different room and he again did an admirable job. So far, so good! Now here’s where the problems started…. the cleaning base is on the “main” level, but I wanted him to vacuum and mop all rooms in the “lower” level. Apparently, he doesn’t like it when his base isn’t on the same map that he’s cleaning. The “main” map clearly shows the base and the “lower” map does not. I told him to switch to the “lower” map and clean there. First I tried to just pick him up from the base and plop him on the “lower” floor, then start the job. He wanted to first wash his mop and refill his tank, but he couldn’t do that since the base was on the other map. Fail. I manually put him back on the base on the “main” map and tried again. This time I told him to clean on the “lower” map but before moving him there. I let him clean the mop and refill the tank and when he started making his way to the other map (which is impossible for him to reach on his own), I paused him, picked him up and put him on the lower floor. He “positioned” himself correctly and started cleaning. Woohoo! However, part-way through cleaning, he wanted to return to the base to wash the mop, but since the base was elsewhere, he just stopped and issued an error. As much as I tried, I could not get him to clean and mop the rooms of the second map. Given that he is aware that there are two maps and exactly where the base is on one of them, I’d expect a bit more “smarts.” I would expect him to recognize that the job is on a different map, and to ask to be put on that map after mop preparation. I would also expect him to to pause during the job on the map that doesn’t have the base, ask to brought to the dock for mid-job mop cleaning, and then ask to be put back on the other map. Fail. It’s neither convenient nor advisable to move the base once the maps are created, so if your home has two distinct floors (upper and lower, for example), until his smarts get improved, you should expect him to stick with only cleaning the floor his base is on. Another feature that other robots do better is zone cleaning and the ability to name a zone. I figured out how to do this, but it was not obvious. He can schedule cleaning and like the apps of other brands, the app shows where the robot is “live” during cleaning which is really nice. The on-board dust bin is smaller than other models. Given that there is an auto-empty feature in the base, the robot will just return to the base when it’s full, but a small bin means more frequent pauses and returns to the base mid-job. The same applies to the mops and going back mid-job to clean the pads. The mop does work really well, though. It rises up about 12mm to keep the moist pads off your carpets, unless you want to clean the carpets, too. The roller bar works well but is a bit narrow meaning that the robot has to overlap vacuuming passes to ensure coverage. Other brands and models have wider bars/openings, larger bins, etc… Overall navigation was rather good. He rarely bumped into walls or furniture and the AI vision system did a good job of recognizing obstacles and avoiding them. My dog didn’t seem to mind the robot and the robot didn’t seem to be bothered by the dog, so both peacefully coexisted. Overall: For single-level homes which any combination of carpet and hard flooring, this robot vacuum does a great job navigating and cleaning. It is easy to set up and maintain, and has most of the features of the more expensive brands at a fraction of the cost. For homes with multiple floors (multiple maps), beware that without a software update, this robot gets really confused and probably won’t get the job done without significant frustration on your part and confusion on its part.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair pickup
    Cons mentioned:
    Obstacles
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Will be a good choice for some homes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the Eufy X10 double boxed. Opening was straightforward, but was at a loss looking for the instruction booklet. Only thing included was a safety booklet. Finally figured to scan the QR code to download instructions and app to operate the unit. The downloaded instructions include illustrations which make setup easy. The app takes you through strep by step check and startup. After this, I added water, setup WI-fi and Bluetooth, charged the unit and set out to see what it could do. We have a pet, and I left some pet hair on the carpet on purpose to test pick up ability. I turned the unit on, the unit connected and set out to map an clean at the same time. As to the actual operation, I can see some pluses and also minuses. The pros. The operation of this is amazing. It will come out from base, map rooms, clean floors – switching from carpet brush to spinning hard floor brush – return to base clean and dry brushes, pump out dirty water, get fresh water, and come out to continue cleaning again. All automatically! So far so good. However, I saw several drawbacks. To the mapping. I found it did miss some areas. I believe I could prompt it from app to cover these areas, but didn't try this. It gets fairly close to edges, but is within about 1 to 1½ inches. It did pick up pet hair fairly well, but did did not pick up some hair deeper in carpet. Of course, it cannot move obstacles to get behind, underneath or behind. And, you must “prep” cleaning area to remove pet toys, appliance wires, and small “flimsy” little rugs. All in all, I think this would be absolutely fantastic in certain applications, but falls short in some areas. I believe the best use of this would be in living spaces with a lot of hard floors, more spacious areas without too much clutter, and pets that shed less. And where “set – it – and - forget – it” would be a big benefit. And, it does take some floor space, so planning on the best placement is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life, Strong suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Cleaning Simplified

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got the opportunity to test this small powerhouse for a considerable amount of time, and I'm eager to offer my opinion. The Eufy Clean - X10 Pro Omni It looks premium and sophisticated because to the all-black finish, which complements any type of interior design. It's also very lightweight, which is very advantageous for storage and mobility. With strong materials that give off a sense of longevity, the build quality feels excellent. This feels like a well-made item. To put it succinctly, the eufy Clean - X10 Pro delivers exceptional performance. This bad guy has really amazing suction power. It easily removes pet hair in addition as crumbs, dust, and filth. In addition to being a vacuum, the eufy Clean X10 Pro Omni is a mop. This can handle hard surfaces like an expert thanks to the built-in mop attachment. Its uniform water dispense leaves floors spotless and gleaming. Bid farewell to those antiquated buckets and mops—this robot does it all. It was really easy to set up the eufy Clean - X10 Pro Omni. The Eufy Clean app has several features that make it easy to use and intuitive. You can plan cleaning sessions, change the cleaning modes, control the water and suction power, and even track the cleaning process in real time. I especially adore the mapping tool, which allows you to create no-go zones or identify particular places that need to be cleaned. It resembles having a knowledgeable, miniature assistant who is well-versed in your house. Edge Hugging Mopping, which neatly cleans corners without leaving anything behind, and Smart Track Cleaning, which allows you to touch the robot with your leg to direct it along your walking path and clean that area before tapping it again to dock it back to the base station, are two of the best features that I really enjoyed. It continuously updates you on its activities via voice prompts, asks for your assistance when it needs your manual assistance to fix any problems, and displays all of the vacuum and Mop related activity within the app. Another thing that the Eufy X10 Pro excels at is battery life. Long cleaning sessions are possible with just one charge, and the device knows when to recharge itself by returning to the dock on its own. I can leave it to work its magic while I'm away, coming home to a tidy house. The X10 Pro Omni has really pleased me. My life has been greatly simplified by this little robot vacuum/mop combo, which is incredibly adaptable, effective, and ingenious. This machine will take care of your cleaning needs whether you have kids or pets or just want to keep your house tidy without all the work. When mopping is complete, it automatically dries the mop pads without your help. All you have to do is empty the dirty water tank and refill the clean water tank as needed. It also does all of the other chores for you, such as automatically emptying the dust and washing the mop pads. I highly recommend the Eufy X10 Pro Omni if you're looking for a new cleaning partner. I promise you won't be let down!

    I would recommend this to a friend
  • Cons mentioned:
    Lint
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Class leading in this price range

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eufy X10 is the fifth robot vacuum that I’ve had over the last several years and the third with a mop function. In my opinion, it comes very close to the performance of my most expensive robot vacuum, which a couple of years ago cost 1200 dollars. That is pretty impressive for a unit that cost roughly half of that! The X10 is the first robot vacuum mop I’ve had that uses a spinning motion to mop floors, versus a reciprocating motion. I was excited to see how well it did on some tile floors I have that are constantly getting dirty from kids, food, and spills. My downstairs is a bit of an obstacle course. Couches, tables, bookshelves, entertainment centers, and rugs, lots of stuff to make robot vacuums really work for their money. From unboxing to actually running the X10 took maybe 20 minutes. There was already a 70% charge on the unit when I got it set into place, so without further ado I connected it to my WiFi through the Android app. It mapped out my 1800 square foot downstairs in about 10 minutes. Through the app I was able to merge, divide, and rename the rooms it mapped out. Through the options, you can customize how the X10 will clean, i.e., cleaning intensity, vacuum only/mop only, etc. Or you can do what I did, and check the Smart Mode box and just let the X10 decide the best way to clean based on AI. An hour later the X10 finished. The results were pretty dang good. The X10 is quick, gets into places my larger, much more expensive vacuum cannot, and does a good job of picking up junk on the floor. The X10 returns to the base station often to empty the waste bin and wash the mop heads. After each use, I empty out the dirty water bin and refill the clean water bin. Super simple and easy to use. The reason why the X10 does not get five stars from me: The mop function leaves small puddles of water on the floor while it is running. I totally understand that there will be a wet residue after the X10 passes over an area, but this was more than just what was being left down by the rotating mop heads. There were actually small puddles everywhere the X10 made a turn and went the other direction. These did not try within a minute or two, but last for 5-10 minutes. That is a bit of a bummer. You think the area is dry and then you step into these little water leftovers. The other thing I noticed is after a couple of mops, the X10 started leaving little wet chunks of lint on the floor that I had to pick up myself. I got around this by turning the Smart Mode off and then sending the X10 around on two separate trips, one to vacuum and one to mop. But that kind of stinks, because now it is running twice as long and why have Smart Mode at all? That is my only caveat with the X10, and thus the reason for 4 stars instead of 5. Overall, this is a great unit. I highly recommend it. A couple of small shortcomings, but the fact that it auto cleans (both mop and vacuum) and also auto dries the mop heads (so you don’t have soggy mop heads sitting on it for days on end), coupled with a great user interface and battery life, make this a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Future of Clean

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried the eufy Clean X10 Pro Omni robot vacuum and mop, and was very impressed though with a few minor nitpicks. The eufy X10 Pro excels in several areas: its rotating brushes are particularly effective, avoiding the mop lines that are common in some other traditional, more entry-level robot vacuums I have used previously. The auto-mapping function accurately charted my home's layout on its first try, which was impressive. In the past, I have dealt with competing products that needed multiple mapping attempts. Overall, the Android app was intuitive and user-friendly. The cleaning power stands up to the premium players in the robot vacuum space. The X10 managed to handle all of the dog hair, dust, and debris on both the hardwood and rugs throughout my house. A standout feature is its self-maintenance capability. If you have never owned a robot vacuum with self-dumping; you are missing out! The vacuum automatically empties its contents into a bag at the docking station, reducing manual cleanup. This, coupled with a self-cleaning function for the mop pads, was extremely convenient. On the flip side, the vacuum's reliance on bags for waste disposal might be seen as both a benefit for its mess-free convenience and a drawback due to the additional cost of replacements. Also, although its object detection surpasses many models on the market, it falls slightly short of the benchmark set by the most advanced vacuums. While the robot's laser-powered object detection managed to avoid all of the dog toys and other objects on my floor, it did misclassify an object as animal waste. This is not a dealbreaker though by any means, and future updates might bridge this gap. Also, I prefer that the robot errs on the side of over-detecting these sorts of "problematic" objects rather than not. When compared to premium robot vacuums, the eufy X10 Pro Omni's taller design restricts its ability to navigate under some low-lying furniture. While its build quality may not rival that of more expensive models, this does not significantly impede its functionality, which competes closely with top-tier vacuums but at a more accessible price point. In conclusion, the eufy X10 Pro Omni strikes a commendable balance between affordability and performance. It might lack the premium aesthetics of some high-end competitors, but it delivers a robust cleaning experience that rivals the best in its category, making it an excellent choice for those entering the robot vacuum market or looking to upgrade without excessive spending.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair pickup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Phenomenal AI Robot Vacuum and Mop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy Clean X10 Pro Omni robot vacuum is a phenomenal all is one solution for keeping your house in peak clean condition. The initial setup is very simple via the eufy Clean (EufyHome) app. Once you get the X10 registered in the app it will run a quick learning cycle of the space it's intended to clean. Once finished, you're ready to go. I have mine setup in my basement. I have roughly 500 sq ft of vinyl laminate plank flooring that I have the X10 clean and mop, and a 5'x7' area rug that has a very deep nap, which the X10 has absolutely no problem going over. We have two cats and two dogs, so we are constantly cleaning up hair after them. The eufy Clean X10 takes practically all of the work out of it. The only thing I have had to do so far is fill the clean water and empty the dirty water. With the app, you can schedule your cleaning preferences. I have my X10 vacuum daily, and mop twice a week. The X10 also keeps track of water levels, and your accessory services, like side brush, rolling brush, filter, etc. You are also able to easily order replacement accessories directly from the app, which makes it super convenient to maintain. You can also specify no go, and no mop zones. The only real issue I have is the dust bag. I feel that there should be a bagless option for this, but that's just me. So far the dust bag is barely full. Another minor issue is how big this unit is. I knew this prior to getting the X10, but just makes sure you have the space for it. You'll love it. Likes: 1.) Cleans everything floor related. Vacuuming and mopping 2.) Easy to setup and maintain 3.) App is easy to use Dislikes: 1.) Having to replace dust bags 2.) Large footprint

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A.I. isn't all bad...

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy X10 Pro Omni Robot Vacuum and Mop is like having a robot from the future cleaning your floors. The engineers have designed the eufy X10 Pro Omni to be about as simple, yet sophisticated as one can get…from initial setup to operation. First and foremost, you will need a smartphone and Wi-Fi to operate the system. Control is all done through the eufy Clean phone app. Setup is as easy as removing all the packing labels, filling the fresh water tank, and plugging the base station into the wall. The robot will initially conduct a thorough mapping of your floor plan. Configuration of the cleaning is highly customizeable and honestly I can’t think of anything that isn’t covered by the app. You can setup the eufy to clean rooms and zones, and maps can be fully customized with names and boundaries edited to break down cleaning into what are called “Scenarios”. Eufy’s built-in artificial intelligence determines if the floor is a hard surface or carpet, and it knows to recognize and avoid objects lying around, such as dog toys, shoes, etc. Scheduling is also highly customizable to clean at various times of the day, days of the week, and even which rooms to clean to fit around your schedule. You can even set up “no-go zones” for areas where you don’t want eufy to clean or cause damage to itself. Just as important, it has a child lock to prevent accidents with infants and young children. We have two dogs and they were curious initially, but soon lost interest and eufy was allowed to clean without any canine interference. You can adjust things like suction power, self-cleaning, repeat cleaning, etc., but I found default settings to work just fine but may do some fine-tuning as I learn more about what’s possible. Battery life appears very good as ours cleaned for well over an hour with no sign of wearing down. It will return to base to charge the battery, add water, dispose of dirty water, and empty the vacuum all on its own. A pleasant voice will keep you informed as it performs its duties. Eufy sells all the necessary supplies, such as replacement brushes, mops, and vacuum bags and prices are very reasonable and affordable. Being my first experience with a robotic vacuum/mop, I am thoroughly impressed with eufy. My only nitpick might be the fact that you have to use vacuum bags, and it can be loud when it empties. It’s great for keeping up with cleaning and vacuuming, but I would still recommend a good hand mopping and vacuuming the old-fashioned way from time to time. Don’t sell the vacuum. With eufy vacuuming and mopping all of our floors, I might need to find a new hobby with all this new spare time I am going to have. Again, this is my first experience with a robotic mop/vacuum, but I can’t imagine a combo mop/vac that performs better than the eufy X10 Pro Omni.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    My Favourite Robotic Vacuum!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for a better robotic vacuum for both vacuuming and mopping. This does both efficiently. First and foremost, the design is great and doesn't look odd while placed inside the house. Let's talk about vacuuming, its powerful 8000 Pa suction capability allows it to remove the hidden debris inside the carpets, it doesn't even let one pet hair go unnoticed. I hardly find any missed spots. Although it makes frequent trips to the base to dump the trash, I do not mind it as it is all seamlessly done without any manual intervention. The dust bag is big enough from my home to last about a few weeks. As with any type of vacuum, the most tricky part is to take the tangled hair out but the roller brush of this vacuum rotates in the opposite direction and its Pro-Detangle comp flips to loosen and remove the hair itself without me monitoring or doing it myself. When it comes to mopping, it can switch easily between the modes to keep the home as clean as any human would do by cleaning for hours. The dual mop pads are used with 180 rotations per minute and can clean the stickiest of stains to make the floors spotless. When it detects the carpet area then it automatically raise by 12mm to prevent it getting wet. As per the provided instructions, I wash these mop pads using clean water and then dry them at around 45 °C to prevent bad odor and to avoid the bacteria growth. We are living in the AI age and how can this be eluded from this, so it is capable of identifying more than 100 different objects like wires, shoes, toys, etc to navigate around these and not to move to areas which are already cleaned earlier. Not just this, I use the app to schedule the cleaning as per my availability and this does the rest. This has the capability to create the cleaning routes around the home which can be used for future cleaning jobs.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Very Smart Robot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first eufy vacuum and we have come away impressed. The setup is a breeze. It was easy to connect with the app and it immediately found updates that it took care of with little intervention. Once the updates were complete it was on its way to mapping out the rooms. From mapping the rooms and running its jobs, I have to say the AI is very impressive. The map it has created is spot on, it knows exactly when to mop and when to only vacuum when it goes from our tile to our carpet, and it has yet to get stuck in furniture or on a rug. Once it is complete with a job, it shows the exact path it took and even shows when it cut across the landscape to get to another part of the room. Besides the app showing the exact path, it's also very customizable for the jobs. For cleaning intensity, you have Fast, Standard or Deep. You can then tell it to Vacuum and Mop, Vacuum Only or Mop Only. Cleaning can be set to x1 or x2. Suction has Quiet, Standard, Turbo, and Max settings and then for water you can choose Low, Medium or High. For the suction, it's very quiet and even on Max, it's quiet enough for us to run when the kids are sleeping. That part is important for the next part of the review because the only thing it could improve is battery life. When we have it on Max, it's not able to complete the whole job on one charge. However, with how smart it is, it heads back to its base, gets the charge and then picks up where it left off on the job. This is where the quietness comes in to play because it's fine for it to continue whenever it's ready as it's so quiet and it doesn't interrupt our kids sleeping. The last and most important part of the vacuum is how it cleans. We are very happy with the results of its mopping and vacuuming and that is why with how intelligent it is, it's easy for us to recommend for anyone looking for an affordable robot that can vacuum and mop.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A Home Cleaning Revolution

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried my fair share of robot vacuums. But the Eufy X10 Pro Omni is in a league of its own. It has some of the typical features you would expect in a robot vacuum, plus much more. Home navigation and mapping are easy. The X10 has no issues with multiple surfaces or obstacles. It uses laser guided navigation in conjunction with a that helps identify various obstacles along its path. Since the X10 touts it’s use of AI to identify objects it captures, rest assured knowing that these features can also be disabled in the app if that doesn’t sit well with you. The X10 is a combo map/vacuum – quite possibly the best one I have ever used. The mop lifts to 12mm and has a downward pressure of 1kg. I was a little surprised by the dual pentagon-shaped mopping pads. They do a fantastic job of mopping and clean surprisingly well. The base station is incredible – I do not know if anyone else is doing it like this yet, but they will be soon. The automatic emptying of the dust bin is common in similar devices, but the automated washing and refilling of the water reservoir is a new one for me. On top of that, the base station has a built-in dryer for the mop heads when a mop job is complete. Next level. I am generally obsessed with robot vacuums, and I find myself buying a new one every 6 – 9 months. I do not know if the X10 is going anywhere any time soon. Impressive job Eufy!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Mop and vacuum with smart navigation

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL; DR: I can’t believe how well the Eufy X10 Pro Omni works. It seamlessly switches between mop and vacuum going over our living room flooring and then rugs, and then the carpet in the rooms. The base is wider and deeper than other self-cleaning vacuums due to the additional bin for waste water, but the unit is still fairly compact and doesn’t stand out in our house. Up front, the only - absolutely nitpicking here - negative I have found is that the waste water bin is small. So as the X10 makes multiple return trips to dump dirty water and refill, the waste water bin gets full really quickly. Granted, given its dirty water, you would want to dump it frequently to prevent mildew and nasty odors, but I still found it somewhat annoying to have to dump multiple times. Reall other than that, I can’t say enough good things. The directional sensors are smart enough that I never once saw the X10 bump its nose into furniture or walls, and even looking at the marks, there weren’t any missed spots on the flooring nor on the rug despite going back and forth. This makes cleaning so much easier. My wife absolutely loves this addition to our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlining Cleaning with a Robot Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot vacuum has transformed my cleaning routine! Its sleek design effortlessly maneuvers around furniture and tight spots, ensuring thorough cleaning of hard floors and carpets alike. With powerful suction and smart mapping technology, it efficiently removes dirt, debris, and pet hair. The scheduling feature keeps my floors consistently clean, requiring minimal effort on my part. It's a time-saving essential for any household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great machine. It was super easy to setup and get going. Does a great job with the vac and mop. Self empty works great as well! Worth the money spent on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set and intuitive to use. The robot does all the hard work, the base station takes care of the mess, and the app tells you if it needs you to do anything. Makes it a breeze to keep the house clean.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying, Strong suction
    Cons mentioned:
    App shortcomings
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good for day to day; minimal upkeep

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the X10 to be a fairly good mid-range 2in1 robot vac. One nice feature is that you can tell it to vac, mop, or vac & mop without having to reconfigure the physical robot, provided you keep up with the water tank levels. My previous 2in1 required you to add an attachment whenever you wanted to mop, and that would make it mop only - no vac. But my favorite feature is that it will automatically switch between vac & mop modes whenever it encounters a carpeted surface. As soon as it detects carpet, it simply lifts the mop heads up several millimeters so they aren’t touching the surface. No need to spend (way too much) time ‘defining’ carpeted areas on a map in the app. Default vacuuming performance is more than acceptable for day to day upkeep. If you’re looking for a bit more performance, you can easily tweak the vacuum settings to have it increase suction and/or make multiple passes. It also has a self-emptying function, which moves debris from the robot into a collection bag in the base unit. Eufy claims you’ll only have to replace this every 2 months with ‘typical’ use. I’m normally not a big fan of base units with a bag, as opposed to a reusable bin, but I can live with it if I only have to replace it every couple of months. Most will probably find the mopping performance to be fine for everyday cleaning, but you’ll still have to break out a hand/stick mop every so often to really get the edges. But that’s been typical for every mopping robot I’ve used. My biggest complaint is that you can usually see the tire tracks, in the right light. This could simply be something with our floor/lighting, but thought it was worth mentioning. I’m still playing with the mopping settings, and water to cleaner (it doesn’t include a sample bottle of cleaner either??) mixture, so hopefully I’ll find a combination that doesn’t leave tracks. Object detection is quite good, and the robot had no troubles identifying & avoiding random cords and fake dog ‘presents’. Sound levels are also impressive. I don’t know that you’d want it running in the same room while you’re having a conversation or watching TV, but I certainly didn’t find it annoyingly loud. Even when it goes through a self-emptying operation, it wasn’t horrible. Not nearly as loud as my iRobot is. You’ll probably barely notice the mop drying operation. The app is okay, but has a few shortcomings. It has a tab where you can quickly identify a ‘Zone’ to clean, but it doesn’t let you save that Zone for later use or scheduling. However, you can create a Scenario that also uses Zones, but any Zone you identify in that Scenario only lives in that Scenario. In practical use, this means you can’t do something like schedule the robot to clean up along the counters every day after dinner time, or clean up around the litter box every day. Hopefully they’ll enhance this in future versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all rounder, with some buts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all rounder, navigation has some tweaking to get to tier 1 level contrary to what most opinion say which is why it gets 4 star, also not that much power, and doestn clean edges as well as roborock does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product is great the tanks are big and it works well and is quiet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid vacuum, mop need improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this vacuum for the last month. The vacuum portion of it is amazing. The only issue I have it the mopping feature. I keep getting errors and then it won’t clean at times.

    I would recommend this to a friend
  • Pros mentioned:
    Self-emptying
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic Vacuum, Better Mop, Meh App

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eufy has long made a name for itself offering a more budget friendly alternative to robot vacuums from some of their larger competitors, but over the last couple of years they’ve been making an aggressive play for the higher end market with premium offerings that achieve feature parity with much more expensive units. The highly capable X10 Omni Pro shows that their hardware has matured enough to match and in some ways even surpass many of the companies they once emulated – but are still held back somewhat by inconsistent and unpolished software. One of the nice fringe benefits of having a mop/vacuum combo like this is that there are no extra parts like removable pads, water tanks, or alternate brushes to deal with. This made getting the vacuum set up very quick and painless. I was a little disappointed to see that it couldn’t use any of the existing maps or schedules made by the Eufy X8 that I already had, but it only took about half an hour for it to run its mapping run and another hour or so to adjust the map to break up the rooms by various floor types. And this is where the X10 really began to shine. One of the biggest new features of this vacuum is “scenarios,” which are essentially a way to program the vacuum’s cleaning behavior with a level of specificity I don’t think I’ve seen before. The floor the vacuum is located on represented a bit of a difficult case because it has a mix of carpets, tile, and hardwood flooring. And while I trust the smart floor detection system not to drench a carpet, I am not brave enough to find out if it was intelligent enough to recognize that wood should not be mopped daily. With scenarios though, you don’t need to take the risk. You can put together a program detailing exactly how you want the vacuum operate in just a few minutes, using as much or as little of the robot’s built in intelligence as you feel comfortable with. As far as features go it almost beats out the permanently attached mop. Almost. The X10 is perhaps the first robot vacuum I’ve come across with a mop that I expect to see regular use. I’ve tried several of these things over the years, most of which used microfiber pads to do their cleaning. And while these aren’t bad, they’re also rather hard to recommend. When it comes right down to it it’s just dragging a damp rag across the floor. They’re not great for big messes because they either struggle to pull up anything stuck to the floor or get saturated with grime that they’re just spreading it around. And with small ones it’s hard to justify the effort required to get the vacuum set up for mop mode. With the X10 though it’s always ready to start mopping, and the counterrotating mop pads are refreshingly aggressive. And perhaps best of all, they’re self cleaning. Every fifteen minutes the thing turns around, heads back to the base, and flushes out the mop heads to make sure it never starts hurting your floors more than they’re helping. There is still some maintenance of course. There are two water tanks that will need fairly regular attention (one for clean water and one for gray water) and the pads will need to occasionally go into the laundry to deal with messes that can’t be solved by a rinse and a squeegee. But it’s such a huge reduction in the level of effort robotic mapping requires, and makes it far more usable. It only took two passes for it to handle typical messes in the entryway and kitchen and did better on a few sticky spots from spilled juice and soda than I expected – though its lack of any kind of cleaning solution other than water still meant there were a few that it just couldn’t move (particularly in the grout for the tile, where the brushes were less effective.) But make no mistake, it is a gamechanger. And just in case you think I forgot – the vacuum is pretty good too. When I got the X8 I remember being very impressed at how Eufy’s new high suction cleaning system managed to pull up so much dirt while still being one of the quieter robovacs I’d ever tried. But it did struggle with rugs and carpet – particularly in high volume areas like the entryway. The X10, owing I think mostly to an improved navigation model that allows for it to maximize overlap with each pass and shimmy its way along walls to bring the cleaning head as close as possible to the edges and corners robotic vacuums so often struggle with, did not have this problem. I still think that there’s perhaps some room for improvement in the brush design, which remains quite narrow compared to the body of the vacuum, but until we see more manufacturers willing to widen their cleaning heads this smarter navigation is a decent compromise. So, at this point you’re likely thinking that this all sounds great. Particularly for a vacuum in this price range. Perhaps you’re even wondering if there’s a catch. And, unfortunately, there is. I remember thinking when I was first setting up the X8 that the Eufy software had a lot of eccentricities. Nothing that necessarily rose to the level of a bug, at least not once I’d got past the initial login screen, but there were a lot of minor quality of life issues like buttons which required pinpoint precision to hit on a typical phone screen, clumsy interface design, and vital instructions and features being hidden within menus for no clear reason. With the X10, I was finding both bugs and what appeared to be major missing features. The biggest one of these is, sadly, connected to one of my favorite parts of the software: the scenarios. Any custom scenarios you design must be triggered manually rather than setting them to run on a timer. Scheduling jobs is possible, but through a much more rudimentary interface that doesn’t even offer half as many options for customizing the program. Personally I think I could probably count the number of times I manually start a robot vacuum cleaning cycle in a year on one hand. I automate everything. And by not integrating the scenario system into the job scheduler, they have essentially neutered what I might have considered a defining selling point. And the lack of polish in the app hasn’t gone away, or gotten any less noticeable with the more complex system either. When setting up a job, for example, it always assumes you want to start with your whole home. My first instinct is to tap on the map of the floor it shows to begin selecting or deselecting rooms for cleaning. But no, this does nothing. If you want to do that you need to switch to “room” mode. It’s not a huge pain point, but it’s also easy to miss and very nearly resulted in me doing what I’d been trying very hard not to do: mopping the oak floors. Because other apps have conditioned me to expect that kind of context switch to happen automatically. And I discovered what looks to be a straight up bug in the scenario editor if I had multiple rooms assigned to a task where editing the program for one room would lock me out of the others unless I manually toggled the “smart clean” option for the entire scenario first. I don’t know if anyone from Eufy is monitoring app feedback and user reviews, but if they are PLEASE take a closer look at your app. This vacuum is too good for the supporting software to be holding it back this much. Ultimately though despite my subpar experience with the software, the X10 remains an easy recommendation for me. Particularly at this price point it is exemplary at doing its job, and I have to hold out hope that eventually they’ll get enough complaints to sort out the app and come up with a more sensible scheduling system.

    I would recommend this to a friend