Customer Ratings & Reviews

With my new iPad, I bought the Office 365 program. The Best Buy Support staff helped me figure it out professionally and in an accessible way.

Tha is very good , no problem and then I don't have issues with everything that it is amazing

The Geek Squad staff did a great job setting up my new iPhone 14 Pro Max so that every thing worked smoothly.

The customer service was excellent! Adding to the fact that the problem was solved and within a day I had my MacBook fixed. :)

I did not have an appointment when I came in, but I didn't wait too long to see a Geek Squad member. Once I did, he was quick and thorough and understood quickly my situation. I have always had good success with Geek Squad. I recommend them.

Raoul knew his stuff. Was able to get the info from the old phone to the new one in record time. He deserves a cookie. Well worth the expense.

Geek Squad employee was top notch. Wanted to ensure parental controls,and kid-friendly landing pages for my little ones’ computer. Polite, professional, competent. No complaints.

The young man who helped me, did what no one else was able to do, what the geek squad fella was able to do , he save everything i have on my phone after it locked up after automatic updates. I was told by every other tech support professional. So with that being said I'm going to sign up for the tech support warranty protection Way to go geek squad

I’m pretty tech-savvy, but for this upgrade, I wanted everything handled with precision. I needed my data transferred from the Pixel 10 to the Pro XL and the screen protector professionally installed. The young gentleman at the Geek Squad counter provided unparalleled service. Despite his colleagues being at lunch and the store being moderately busy, he handled myself and four other customers with total precision and grace. With that level of customer service, why would you look anywhere else? Seriously, why would you?

I received a new Amazfit watch for Xmas and couldn't figure out how to use the darn thing! The Geek Squad at BB activated my watch in about 10 minutes! I was very happy with their quick service.

Fast, smart, humored, experienced, all with fortitude to deliver the best digital product they can. I am very impressed !

Best Buy is an excellent one stop shop for All your cell phone needs and its accessories. From a recent purchase of an IPhone Air, installation of case and screen protector, Best Buy has it all. Kayleigh, a Best Buy Associate in San Bernardino branch was very helpful and quick. She even transfer all my data from old to the new IPhone. Didn’t have to wait long and it happenned pretty quick. I’m impressed.

Geek Tech Squad did excellent job transferring data between old and new phone & assisting in other products set up as well

The Geek Squd helped my tech-challenged brother set up his new IPhone and transfer all of his apps & data. They were quick, accurate and thoroughly professional.

The geek squad employee set my new g power 2024 moto phone up transferring all my information to my new phone he was very knowledgeable with all my questions I'm very pleased with the experience.

they did an awesome job in helping me when I bought a tablet and setting it up with also my phone.

Sales people were the greatest! They encountered many issues and solved every one of them. They were courteous, understanding, met all the needs of an older adult, spent literally several hours with me.

Very professional. I didn’t know how to set up new device. Geek squad did it with ease and next time I know how to do it myself.

The agent transferred all my files from my old computer to the new one.

I am not very good with computers so the in store set-up was a big help.