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  • Front. Geek Squad® - Technology Reset Service.

Technology Reset Service

SKU:
6457663
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Customer reviews

Rating 4.5 out of 5 stars with 505 reviews

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91%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 505 reviews

  • XUMO /Spectrum update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THANK YOU GIO! Called prior to appointment to confirm & arrived as scheduled. He connected the newly received device and 'organized' the apps so we, "of a certain age" are now able to navigate the system with ease. He was very willing to patiently answer any and all of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    GEEK SQUAD GREATNESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SERVICE WITH A GREAT PRODUCT! IT WAS A VERY EASY PROCESS WITH GREAT CUSTOMER SERVICE.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Tech Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that helped us was very friendly and professional. He fixed our problems and we have not had any trouble since.

    I would recommend this to a friend

  • Superior Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to transfer my data to my new computer and the Geek Squad handled it with ease. I always recommend the Geek Squad to others.

    I would recommend this to a friend

  • Qsality Fast Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed New Hi Def TV Install my room. Tech Came into my room and installed my new TV in Less thanone Hour Cleaned my room updated and connected with my receiver Speakers and Playstation. Full suround Sound my room. Great job on Time with geek squad Service no outside Cost Member 3 years from Family Member. I recomend Best buy and Geek squad Service.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    fixed my rind doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was wonderful he answered all my questions and fixed my doorbell

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    vcr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and explain how to use the item He was very polite

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad Is saving My sanity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely grateful for the geek squad.I would be lost without you!I 5 stars For David Who has helped several times

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service that money came by I highly recommend geek squad

    I would recommend this to a friend

  • Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a new Modem from Spectrum, replaced cable from wall to modem, installed New Router purchased at Best Buy, disconnected an old Tivo box and made sure everything was working properly. This was a difficult job and they were very professional and knowledgeable. Thanks fellows!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Tried everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat reset. Faulty equipment sent by Google. New part had to be ordered. The service rep went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable customer service! Good recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Squad and and my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked and set up my desktop computer so I could easily use it. Checked my old laptop but could not make it work for me as it was too old.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    New thermostat installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician...answered all of my questions...was friendly and professional

    I would recommend this to a friend

  • Washer and dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality and price was a great fit. Installers did a over the top job.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Ring camera reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad guys. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Arlo doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional to the point…a great experience and very prompt on the phone call

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful of the property and operated as professionals.

    I would recommend this to a friend

  • He got me organized!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor cleaned up my various entities into one cohesive unit, labeled it something logical, and fixed my poor reception in various parts of the house. I now have all bars showing for power throughout my house. Every thing is more organized & logical.

    I would recommend this to a friend

  • Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs were polite, knowledgeable, and proficient in their job. The bent over backwards to help me.

    I would recommend this to a friend
Page 7, Showing 121-140 of 505 reviews
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