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  • Front. Geek Squad® - Technology Reset Service.

Technology Reset Service

SKU:
6457663
See Details

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 487 reviews

  • Geek Squad took good care of me and my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Tech! Geek Squad is just the best! Richard took care of my computer in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable customer service! Good recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Ring camera reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad guys. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Tried everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat reset. Faulty equipment sent by Google. New part had to be ordered. The service rep went above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    New thermostat installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician...answered all of my questions...was friendly and professional

    I would recommend this to a friend

  • Washer and dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality and price was a great fit. Installers did a over the top job.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Arlo doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional to the point…a great experience and very prompt on the phone call

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful of the property and operated as professionals.

    I would recommend this to a friend

  • Thanks Pablo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Pablo Viquez was our Double Agent, was extremely helpful, knowledgable, and fixed our tech issues. Wanted to acknowledge him because he is very good at what he does. Thanks Pablo! We appreciate your work!. Pablo is out of the Green Bay Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Squad and and my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked and set up my desktop computer so I could easily use it. Checked my old laptop but could not make it work for me as it was too old.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Good help from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent seemed very knowledgeable and willing to help.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Prompt and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Josh arrived early and quickly solved my camera issue

    I would recommend this to a friend

  • My Smart Home was Dumb for a While

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed ISPs and was having difficulty getting my Smart Home back online. My technician was professional and respectful throughout my house. It took him a bit to figure out the issue, but when he finally did, it was great to have all of my WiFi "things" back to normal!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team always professional and always does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always grateful for the patience and knowledge of Best Buy's Geek Squad...money well spent.

    I would recommend this to a friend

  • Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathan got our systems working and explained them.

    I would recommend this to a friend

  • Geek Squad reset google nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the fiber optic WiFi installed, which we had to change our password & was having trouble resetting our google nest doorbell. Geek Squad came & helped us reset our google nest doorbell in no time at all. Ron was very knowledgeable & courteous,

    I would recommend this to a friend

  • Printer Problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 people had tried to get my PC to talk to the printer. It took some checking and a few attempts, but Andrew figured it out. THANK YOU ANDREW!!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knows his stuff he's always on the ball and able to straighten everything out

    I would recommend this to a friend

  • Good help for tech novices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was flexible with my schedule. They did a data transfer and also a home install. The installers plural were very nice. I did have to instruct him though to install my new not old computer and also he did not plug in my new keyboard. Luckily I was able to do this no problem later. The sales person Dee is very nice on the floor. All of the associates at Best Buy are kind and patient and try to help novices like me.

    I would recommend this to a friend
Page 7, Showing 121-140 of 487 reviews
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