Customer Ratings & Reviews

Geek Squad is the best service you can have for yourself. It covers so many things, even is the item was not purchased from Best Buy and these guys always solve any problem I have had; phone, tablet, computer, tv, printer, car audio and more!

I THANK GEEK Squad because they have always been there when I have had a problem. I AM NOT computer literate.

Geek squad was great, Josh was his name, very understanding and patient

2/13/23. Carlos did an exceptional job resetting my technology, (which included my laptop, printer, and cell phone) in an effective and efficient manner. Prior his arrival, none of my technology was connected; my office was non-functional. Additionally, Carlos provided basic but pertinent technical info my new equipment!

John and team were fantastic, personally handling my issue and coming out twice to be sure we were all sync'd up with the new Yale lock

The Geek Squad had availability when laptop service was needed and turn-around time was a reasonable 72 hours. The tech was customer friendly explaining the issues and answering my questions.

Honestly I noticed it wasn't working after he left.. he did cover some ground and it was actually working while he was here.. he tested my speakers and the last speaker he tested was the only one working when he left... I didnt realize it at the time.. till I turned the t v on later.. he did a few things that worked out though. Tying in. Smart sticks to the t. V. Antiying, in spotify with the two t vs, so I was happy for that.. i really don't want to start any trouble. I would be happy to pay again to have somebody come down. And tie My sound system together...

The technician did a great job with our doorbell. He told us exactly what we needed to do to get our doorbell working. He also fixed both our phones to interact with the doorbell. Yea.

Great job Guys Thanks for the great work you have done

Geek Squad was great in handling the problems we were having

As always, service was early & I was contacted to let me know he was on his way. All questions were answered, device reset to our needs & addition items I forgot were addressed by my Geek person. I can’t ask for better service, which I have received over the years.

The Agent answered all our questions and concerns. Suggested equipment that would help the house better function with connectivity.

The agent reconnected my Nest driveway camera! Dan was very confident and knowledgeable about what was needed and how to get it back up and working.

excellent work, quick service .. highly recommend!

Kirk and Jaycob always go above and beyond. They are the reason I keep my total tech service plan current. I am concerned with the upcoming change to this plan which excludes installs and home visits. I am happy with the service at the Bismarck, ND location.

Our service person was great! He fixed all of our electronics quickly. He was very easy to understand and very patient answering and explaining everything.

Agents were knowledgeable. Interface was required with simply safe representative to delete old device codes and establish replacement item codes. Everthing went smoothly. Geek squad techs worked expeditiously and were very courteous.

I have never had an issue that Geek Squad has not been able to resolve. Including issues with tablets, cellphones, all types of computers and even Firesticks. They seem to take any technoligical issue as a personal challenge.

They fixed it quickly and setting it up was easy too!

They were able to solve my ring base station problem very quickly