On-Site Device Setup

Sit back and let a Geek Squad Agent help you get the most out of your new device.
$99.99
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Overview

Ratings & Reviews


Overall Customer Rating:
96% of customers would recommend this product to a friend (404 out of 423)

Features


Before we begin

When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.

Service includes one of the following:

PC setup

We'll connect and configure 1 computer system on its initial startup, including hardware and software installation, Internet access, 1 email account, app preferences, updates and wire management.

OR tablet or mobile device setup

We'll setup the device on its first startup, add it to your existing network, set up your app store account and install up to 2 apps at your request, and adjust your system and power preferences.

OR networkable device setup

We'll connect your NAS, Blu-Ray player, Apple TV, appliance or other networkable device to a display, if needed. Then, we'll setup the device on its first startup and connect it to your existing network.

OR up to 5 wireless devices

We'll connect up to 5 wireless devices to your existing network, but the devices need to already be unboxed and set up for initial use.

Final steps

We’ll demonstrate how your new device works, clean up our workspace, and let you know how to contact us for future support.


*This service does not include moving or removing an existing computer system, data transfer or backup services, virus or spyware removal, hardware repairs, network setup or troubleshooting.


**Additional charges may be required for land travel beyond installation coverage areas. Service returns cannot be accepted after installation services are completed.


Overall customer rating

Rating: 4.8 out of 5 stars with 423 reviews

96%of customers would recommend this to a friend

Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Great Service for the Technical Novice!

    Posted
    Lauren
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought a new IMAC and probably could have set it up myself but it would have taken me days...so I hired the Geek Squad. Gustavo showed up on time and after 2hrs..ALL SET UP and material transferred. He answered all my questions and didn't make me feel stupid at all. This service is the BEST. I would definitely hire them again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Service

    Posted
    eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Geek Squad is great. They provide high quality service and they are very talented and friendly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek Squad makes all the difference.

    Posted
    vandame
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    A Geek Squad member came to my place and set up and installed the computer and answered my questions. I likely would not have been able to do it by myself, at least without problems. I was able to reach out to the Geek Squad with subsequent issues with no problem. Having a Homo Sapien to work with is a BIG PLUS.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Service

    Posted
    pattyp
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The tech that came was very nice and knowledgeable and went over everything that I asked him about.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy set up

    Posted
    Phoebe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great way to save time installing your device and network.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Rerouting our Router

    Posted
    Bubbles51
    • Verified PurchaserVerified Purchase

    Came to house to get my printer to talk with my computer and the technician had me up and going in a matter of minutes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome!

    Posted
    Trachena
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ricardo was great at setting up my computer. He was very knowledgeable and I really loved how he neatly organized all the wires.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I have never really had a bad agent.

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These guys do a good job. They are knowledgeable and are efficient.

    I would recommend this to a friend


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