Questions & Answers

Q: QuestionIf I bring in my desktop to replace my CPU do I need to provide the Thermal Paste as well?

Asked 5 years ago by Owen.

Q: QuestionI have an hp omen obelisk, would like to upgrade my cpu cooler. However I have to remove the motherboard , I don’t want to risk me damaging it since I’m still new to pc. Will you guys intake the part for me? I don’t mind buying a cooler from you guys

Asked 5 years ago by Chico.

• A:Answer Thanks for your question! We should be able to upgrade your CPU's cooler, however we'd want to check the computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionSo if i bring 2 case fans will i be charged 80 dollars?

Asked 5 years ago by Boo.

Q: QuestionIf I buy a graphics card from BestBuy will they install it for free?

Asked 5 years ago by Cameron.

• A:Answer No. There is a fee for installation of any hardware, whether purchased from Best Buy or not.

  Answered 5 years ago by TelevisionVerified Purchase

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Q: QuestionIs it possible for you to transfer the parts of my prebuilt pc to a case? If so, how much would it cost?

Asked 5 years ago by AristoteNkaka.

• A:Answer Hey there. Thank you for reaching out about this! We could absolutely do this. The price can vary depending on the complexity of the transfer (such as extensive water pipe cooling, RGB lights, etc). I'd recommend connecting with your local Best Buy's Geek Squad to get the definitive answer on price. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI will be bringing my computer and my new ssd to be installed. I want it to replace the C Drive. Can you guys bring over all the files from my original C drive and put it in the new ssd I wIll be bringing? like making it the boot drive?

Asked 5 years ago by Campoida.

• A:Answer Hey there. Thanks for the question! Absolutely! We should be able to install Windows on the new drive and transfer data. I hope this helps out. Please let us know if you have any other questions we can answer for you.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionIf I were to buy a computer battery at Best Buy, how much is it to install it?

Asked 5 years ago by Ginger.

• A:Answer Hey there. Thanks for the question! More than likely, this should just be a $39 installation, whether it's an internal or external battery. I hope this helps! If you want to be absolutely sure, I'd recommend connecting with your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionIf I buy a 16 GB RAM for my laptop from Bestbuy will your geek squad install it free for me

Asked 5 years ago by RAM.

• A:Answer Hey there. Thank you for your question! We absolutely can do that. Once you've purchased the RAM, go ahead and create an appointment for your local Geek Squad to do that. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWill Best Buy install a hdd into my laptop for me?

Asked 5 years ago by Winter.

• A:Answer Hi there. Thank you for your question! We can absolutely take care of that for you. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHow much will it cost for an install of a power supply and cpu into my computer?

Asked 5 years ago by Mycole.

• A:Answer Hi there. Thanks for your question! Generally, each hardware installation is $39. But it could vary in this case. I'd recommend calling over or heading in to ask your local Best Buy's Geek Squad just to get that definitive answer for your situation. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI need a new graphics card installed but i am disabled and cannot bring my pc to the store Will geek squad install this during a housecalll?

Asked 5 years ago by Ryan.

• A:Answer Hi Ryan. Thank you for reaching out about this! I'm sure we can find a way to take care of this for you. We'd like to talk to you more and see what can be done. To get started, please either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI wanted to upgrade some parts in my computer and want to replace the parts at the store. I wanted to know if it's possible to sell the parts being replaced to the store for store credit/cash to go towards the new pieces?

Asked 5 years ago by Ernie.

• A:Answer Hi Ernie. Thank you for your question! At this moment, we don't do any trade-ins for used individual components. I'd still ask just to make sure. Please go ahead and call or head into your local Best Buy to get that definitive answer. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionSo I recently bought the Acer Nitro 5, can you guys upgrade my SSD storage? its currently at 237 can I get it upgraded to like 500? If so how long would that take?

Asked 5 years ago by BrodyTheTechBoi.

• A:Answer Hi Brody. Thank you for your question! We can definitely take care of that for you. It's possible that it could be done the same day. But normally, you'd be dropping off your laptop for a couple days if the team has several computers being worked on. If you would like a definitive answer, I'd recommend calling over to your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWould we have to buy hardware from you guys for the geek squad to install it on my laptop?

Asked 5 years ago by Marijerez.

• A:Answer Hi Mari. Thanks for the question and sorry for the late response! Technically, you don't have to buy the product from us. Keep in mind, if something were to go wrong, we couldn't just swap it out with something off our shelf, since it's not from us. We also do price match if this makes the process any easier. I hope this helps out. Please let us know if you have any other questions!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionDo I need to buy a part at Best Buy to have the Geek Squad install it? Looking at a new video card.

Asked 5 years ago by Glirk.

• A:Answer Hi there. Thanks for your great question! The graphics card doesn't have to be from Best Buy, however, we will price match most retailers and offer replacement protection in case something fails in the card. I hope this helps out. If you have any further questions, please let us know!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHow much does it cost for geek squad to add 8gb of ram

Asked 5 years ago by Cost.

• A:Answer Hey there. Thanks for the question! We would likely charge a normal hardware installation of $39 for a memory install. If you have any further questions on this, please let us know!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan you Geek Squad setup a WI-FI extender at a business?

Asked 5 years ago by kevinr.

• A:Answer Hi Kevin. Thanks for the question! We should be able to do that, but would like some more information to be sure. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questiondoes Best Buy do motherboard swaps?

Asked 5 years ago by reda.

• A:Answer Hi Reda. Thanks for your question! In most cases, we should be able to swap out your motherboard. We'd like to know more about the job just to make sure we're on the same page. We can go over these things in an appointment or you can call over to double check. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI'm thinking of purchasing a gaming PC. I know from the specifications the model I'm interested in is RAM upgradable. Out of the box it comes with 8 GB. I'd like to upgrade it to either 16 or 32. Can a purchased PC's RAM be upgraded by you before it ship

Asked 5 years ago by Arcadian.

• A:Answer Hi there. Thank you for reaching out about this! Gaming PCs are incredible, for sure! We wouldn't be able to upgrade the RAM before a pre-built would ship. So, there's two ways you can do this. You can either choose a different pre-built that has your desired amount of memory and other specs or we could ship the PC to your local Best Buy store, upgrade the RAM there and then you pick it up. I hope this helps and makes sense. Whenever you're ready, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
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