The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 196 reviews
Rated 5 out of 5 stars
Greek Squad - The Best!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent fixed my computer and was a pleasure to have it done. He was polite and did a great job.
I would recommend this to a friend
Rated 3 out of 5 stars
Customer service lacking professionalism.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Cancelled on me the first time. Did not use them to make my repair. Also the initial contact on my call was of know help. Could not understand her and she sounded like she had kids with her.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Excellent job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Very pleasant and answered all my questions
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK SQUAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
GEEK SQUAD AGENT RICH WAS AWESOME AND WAS ABLE TO TELL ME IMMEDIATELY WHAT MY ISSUE WAS WITHIN THE FIRST 10 MINUTES OF CHECKING MY DEVICES AND GOT ALL OF MY SMART DEVICES UP AND RUNNING IN NO TIME! THANK YOU
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad gets an "A" grade
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Geek Squad agent Norman did a fantastic job. He was very knowledgeable, efficient and completed the job with ease.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad helped fix electronics in my house
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up my email accounts on a separate notebook computer, fixed email accounts on Ipad and two Iphones and the screen on Alexa linked to RING
I would recommend this to a friend
Rated 3 out of 5 stars
Geek squad has to make several trips
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Each time the Geek squad has come to my home they always have to come back to install something else. Each time is a charge now which I was not made aware of when I purchased Total Tech
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great guys
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very friendly and courteous and did a nice job on hooking everything up
I would recommend this to a friend
Rated 5 out of 5 stars
Hue Light
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agents helped setting up a group of Hue lights. He was helpfull and knowledge he instucted us how to add and set up more light later.
I would recommend this to a friend
Rated 4 out of 5 stars
Change of Team
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The original person who called me to tell me arrival time. He was sent to "a more important person"
I would recommend this to a friend
Rated 5 out of 5 stars
Matthew from the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matthew was awesome!! He was thorough, professional, informative and friendly. He resolved our issues and went above and beyond the call of duty.
I would recommend this to a friend
Rated 3 out of 5 stars
Not the Technician I needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This wasn’t helpful for what I was looking for. I explained to the tech on the phone exactly what I had questions on, but the two separate technicians that came out did not have knowledge in what I needed. They both seemed knowledgeable in other areas and both said that they were the wrong techs for what I was looking for.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Bonnie V
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had smart lights installed, setup outside and programmed automatically. Love my lights.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is definitely worth the money, I would highly recommend! The techs did an amazing job!
I would recommend this to a friend
Rated 5 out of 5 stars
Good Deal
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad tuned up my laptop, came out to my home to work out bugs after our self install. Knowledgeable, courtious, professional, good listener. They are just a phone call away
I would recommend this to a friend
Rated 5 out of 5 stars
Great Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent correct my cameras. They were not recording. The library was not being kept either. He came in and studied them for about 15 minutes and solved the problem
I would recommend this to a friend
Rated 4 out of 5 stars
Helpful but knowledge limited
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad that came to set up my electronics were able to get my lights connected but where unable to fix a problem I was having with a previous purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was very helpful in installing our cameras.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad in store and made home visit fixed all.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad got my security cameras running, helped me get back into my email, and cleared bugs/virus out of my laptop computer.
I would recommend this to a friend
Rated 5 out of 5 stars
It was great.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was very polite, friendly, professional and addressed all of our questions and concerns.