Customer Ratings & Reviews

Th agent reset our TV to work properly after we had guests stay who changed our settings, etc. He was very knowledgeable and fixed everything.

Problem with a defective Roku. Got a tech quickly and he quickly identified the problem and replaced the device. Helped set it up and ran me through operation. Polite and helpful.

agent understood me - took time to explain - i had no knowledge of what he was talking about till then

Excellent service excellent installation Best Buy in the geek squad or number one in my opinion they get the job done professionally on time every time thank you again Best Buy’s

Agent checked my Sound Bar, finding that it has stopped working & advised me what i need to do about it. He advised me about other things that needed to be done as well re printer, TV, etc.

Really appreciate Geek Squad service and the professional techs that make it all happen when one really needs help!

Excellent service and best support. Good advice and roadmap to successful completion.

Matt was very professional and helpful. He explained how to use our Blink Cameras. We would highly recommend him to anyone.

The fellow got my camera system back up and running after figuring out the problem and have had no problems sense.

The service tech was able to get all cameras online and also taught me how to do it myself.

The Geek Squad is a group of excellent and knowledgeable techs. Wouldn't want to be without them.

Person was extremely knowledgeable and was able to perform the task I wanted performed. Everything worked out perfectly.

The technician quickly set up Wi-Fi on our printer, and he clearly explained the various functions as he enabled more options on the printer.

Greg was beyond excellent! He was knowledgeable and courteous. He was on time and wasted no time when he solved my problem. His visit was a pleasure.

I've found that having the Geek squad in my conner has made dealing with all my Electronics servicing needs easy, when ever I have any questions all that I do is give them a call.

Agent was very helpful. Talked through the fix for this problem so I could take notes. Very polite and nice person.

The agent was ever so pleasant and professional. He was able to remove the faulty sensor and set up the new one quickly.

Very kind, Check out my problems, and had it taken care of in under an hour. Check to be sure I had his name and phone number.

The service is great..the young man was here on time after calling and letting me know arrival time . Came in and installed my new wi-fi set up. He was professional and did the job , also helped me get the app and explained everything he did. This is not the first time I have used the Geek Squad, and each time this service has been great! I highly recommend..

The service rep checked and tested my entire Ring system til he resolved the problem.