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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 487 reviews
  • Rated 5 out of 5 stars

    Efficient and Helpful Reset to Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent took his time but effectively explained how the doorbell camera could be easily removed and reset when changing your password. Was a huge help because frankly when we put it in we didn’t pay close attention to what was necessary to reset and take it out; on us. Agent was great and appointment was easy to schedule as Tech members.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was professional and thorough. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    reset computer, etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable, prompt, and attention to detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service excellent installation Best Buy in the geek squad or number one in my opinion they get the job done professionally on time every time thank you again Best Buy’s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad techs are very knowledgeable & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician quickly set up Wi-Fi on our printer, and he clearly explained the various functions as he enabled more options on the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy was good and fixed the doorbell geek squad does a good job

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad got me back online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get my ring Doorbell back online quickly. The service was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Reset a Nest Yhermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent understood what was necessary to reset a nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad detected the problem and installed my s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was ever so pleasant and professional. He was able to remove the faulty sensor and set up the new one quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Sound bar

    Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked my Sound Bar, finding that it has stopped working & advised me what i need to do about it. He advised me about other things that needed to be done as well re printer, TV, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to transfer my data to my new computer and the Geek Squad handled it with ease. I always recommend the Geek Squad to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great representative of Geek Squad service .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was beyond excellent! He was knowledgeable and courteous. He was on time and wasted no time when he solved my problem. His visit was a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Nonfunctional security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly. Knew what needed to be done even though was dealing with a brand he hadn’t worked on before

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents diagnosed my Nest Thermostat as not charging the battery, so must have had a power surge.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fixed It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech cams on time and made sure the issue was resolved before leaving. He was polite and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad connects my home gadgets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always connects my home gadgets. They come on time and answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay! Back online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and methodically discovered the problem with 2 of our LinkSystem nodes and got us back online.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad Techs are the Best!! Professional and very knowledgeable. Most recently Install my Ring Cameras and Smart TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek techs were polite, knowledgeable, and proficient in their job. The bent over backwards to help me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Customer ServiceTechs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the patient techs that are sent to my home and can explain the functionality of my Smart Home devices

    I would recommend this to a friend
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