Customer Ratings & Reviews

The service rep checked and tested my entire Ring system til he resolved the problem.

The technician was knowledgeable about a lot off other issues besides the current one. I appreciated how he answered my concerns!

The agent was not successful reconnecting Alexa’s ability to play music by verbal request to the Sonos system. Alternatively, we were given the ability to select individual songs manually from the Sonos app on our phone.

The agent was able to get my ring Doorbell back online quickly. The service was excellent!

Home visit on time and quickly identified the problem and fixed it!

Friendly. Knew what needed to be done even though was dealing with a brand he hadn’t worked on before

The agents diagnosed my Nest Thermostat as not charging the battery, so must have had a power surge.

Greek Squad Techs are the Best!! Professional and very knowledgeable. Most recently Install my Ring Cameras and Smart TVs.

The agents quickly and methodically discovered the problem with 2 of our LinkSystem nodes and got us back online.

Clifton worked very hard to get things up and running. He was at my home for a very long time and I appreciate all he did. However, he said he is not the expert on syncing Sonus and Echo. He said I need Blake from the Best Buy in Orland Park, Il. Best Buy put in the system so I am not sure why every Geek member cannot fix it. I still need help but Clifton said if I call the call number he will just be assigned here again., That will not fix my issue.,

Tech cams on time and made sure the issue was resolved before leaving. He was polite and courteous

The tech guy was good and fixed the doorbell geek squad does a good job

The service tech that was out here was great!! he was very nice, courteous, and explained what was wrong and fixed it in 5 minutes. I highly recommend your service.

I love the patient techs that are sent to my home and can explain the functionality of my Smart Home devices

The Best Buy / Geek Squad technician successfully replaced our front door deadbolt, without difficulty.

The Agent took his time but effectively explained how the doorbell camera could be easily removed and reset when changing your password. Was a huge help because frankly when we put it in we didn’t pay close attention to what was necessary to reset and take it out; on us. Agent was great and appointment was easy to schedule as Tech members.

Total tech is perfect for all your needs. The Geek Squad is very helpful and has been for me for years.

I am very grateful to the technicians, they solved my problem easily and quickly, thank you very much

Agent understood what was necessary to reset a nest thermostat.

Geek squad always connects my home gadgets. They come on time and answer all my questions.