Questions & Answers

Q: QuestionDoes Geek Squad help in upgrading the HDD to SSD + HDD on my HP laptop (3 years old)? I am not a member of best buy programs. I read it's charging $40 for the hardware installation in-store. Will this be the same price for a non-member? what's SSD cost?

Asked 5 years ago by Siva.

Q: QuestionCan i be in the room helping while geek squad installs an AIO into my pc? During Coronavirus.

Asked 5 years ago by John.

• A:Answer NO.

  Answered 5 years ago by RichVerified Purchase

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Q: QuestionI have an appointment tomorrow to have a graphics card installed in my son's PC. Do, I need to bring everything or just the CPU. I.E. The keyboard, mouse, and monitor.

Asked 5 years ago by Jay.

• A:Answer Just bring the PC and the video card. They have everything else to upgrade your PC.

  Answered 5 years ago by RichVerified Purchase

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Q: Questionhow much does it cost to install two 32 gig on Mac mini RAM)

Asked 5 years ago by Anonymous.

• A:Answer Hi there. Thanks for reaching out about this. To get a definitive answer for this install, we'd recommend connecting with your local Best Buy's Geek Squad. They'll be able to tell you if we can do this and what that price would be if so. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questiondoes geek squad install linux operating systems? and if they do how much would it cost me

Asked 5 years ago by InYourSTRANGER.

• A:Answer No they do not. Per a geek squad worker they are forbidden from installing anything other than windows.

  Answered 2 months ago by theycallmejim

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Q: QuestionI recently just bought a prebuilt gaming pc and I was wondering if I were to get a new case for it would they be able to put everything thats in the original into the new one?

Asked 5 years ago by Tekken.

• A:Answer Hi there. Thanks for reaching out about this! We should be able to take care of that for you. We'd recommend connecting with your local Best Buy's Geek Squad about it to get those details ironed out. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionWould Best Buy be able to replace my old MSI motherboard with new ASRock mobo, CPU, and ram? I’m afraid I’ll mess windows up. Is it as easy plugging in old ssd with Windows and good to go? I can supply the parts, and I can install cpu and ram.

Asked 5 years ago by Jesse.

• A:Answer Hi Jesse. Thanks for your great question. I totally hear you on this one. It can be scary getting some of these parts installed. We can definitely do the swap with the new motherboard, processor and RAM. As far as installing that SSD, if Windows is installed on that and we bring it over to the new parts, you are correct. That should be plug and play! I hope this all helps. To get started, please reach out to your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have an air cooled gaming PC and was wondering if I get a liquid CPU cooler if geek squad would be able to swap out the fan and put in the liquid cooler?

Asked 5 years ago by EnvyExtinct.

• A:Answer Hi there. Thanks for reaching out about this. We should be able to do this for you. We'd recommend reaching out to your local Best Buy's Geek Squad when you're ready for the swap. They'll be able to create an appointment for you and then get it taken care of. I hope this helps. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have an Acer Aspire 5 laptop. I want to add more storage to the laptop. Would the geek squad be able to help me install a new SSD, I’m not comfortable doing it my self. also, how much would that be?

Asked 5 years ago by WolfLover.

• A:Answer Sorry to disappoint, but I do not any experience which I believe would be helpful.

  Answered 5 years ago by rich8444Verified Purchase

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Q: QuestionWould it be possible to get ram and graphics card install into my desktop computer if I just bring it in to be done. With the parts to go with the computer.

Asked 5 years ago by Lost.

• A:Answer Hi there. Thanks for reaching out about this. We should be able to get these installed into your desktop! To get started, please connect with your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questionif i wanted a best buy worker to take my current motherboard out and processor gpu RAM etc. And install a new motherboard with those parts on it how much would that cost?

Asked 5 years ago by Jonathan.

• A:Answer Hi Jonathan. Thanks for your great question! We should be able to do this. Generally each hardware installation is $39.99. It can vary since we'll be doing a few. We'd recommend connecting with your local Best Buy's Geek Squad to get that definitive answer for you. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questionto install a hard drive into my laptop, i need screws. I have already bought the hard drive bracket and the cable. to connect the hdd to the bracket and the bracket to the laptop i need screws. do u provide install screws or must i buy and bring them ?

Asked 5 years ago by blackice.

• A:Answer Hi there. Thanks for your great question. We do have PC toolkits that have screws and tools inside of them. Aside from that, we do not sell the laptop screws standalone. I hope this helps. If you'd like to learn more or get some help, please get in contact with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI want geek squad to install a Samsung m.2 1 tb ssd on my laptop, but do I have to buy the ssd from Best Buy for them to install it or can I buy it anywhere?

Asked 5 years ago by Kyle.

• A:Answer Hey Kyle. Thanks for your great question. The SSD can be purchased from anywhere and we'll instal it. Keep in mind, we do price match most retailers if that makes it easier. I hope this helps. Please let us know if you have any other questions!

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHow much would it cost to install a 1tb ssd and swap the os over to the ssd?

Asked 5 years ago by Anon.

• A:Answer Hi Anon. Thank you for your question. It can vary slightly depending on if there's any other work like installing software. We'd recommend connecting with your local Best Buy's Geek Squad to double check and get a definite answer. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have an old Notebook laptop from hp. Every time I startup it has an issue and after running an in computer diagnosti it came back as "short DST: fail" How much would it cost to fix/replace it? How much to wipe/factory wipe the whole computer?

Asked 5 years ago by Ethan.

• A:Answer Hi Ethan. Thanks for your question. I'm sorry to hear you're running into issues with your laptop. We definitely can take a look at that and find a solution. It's hard to say price without seeing it first. So we'd recommend making an appointment in the store for us to see it. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionIf I buy a graphics card can you install it

Asked 5 years ago by cromieshane.

• A:Answer Hi there. Thanks for your question! We definitely should be able to do this for you. To get started, you would just connect with your local Best Buy or visit www.geeksquad.com/schedule to set up a free consultation at your local store.

  Answered 5 years ago by GeekSquadSupport

  
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Q: Questioni’m pretty sure that my macbook air needs a new processor , can i buy one and get it installed at best buy? and how much would it be ?

Asked 5 years ago by tatum.

• A:Answer Hi Tatum. Thanks for your great question. We may be able to do that. We would need to take a look at the Macbook to know. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan you install a new cooler on my gaming PC? It would require a disassembly but that is the only part needed to be added.

Asked 5 years ago by Noah.

• A:Answer Hi Noah. Thanks for your great question! We should be able to do that. We'd like to know more about the cooler we're replacing the current with and what the disassembly will look like. To get started, we'd recommend connecting with your local Best Buy either over phone or going in. We'll be able to tell you if we can do it and help you set up an appointment. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI'm getting a new hard drive for my ps4 slim, how much would it cost to install it?

Asked 5 years ago by Brian.

• A:Answer Hi Brian. Thanks for your question! Generally, a hardware installation is $39.99. We'd recommend connecting with your local Best Buy's Geek Squad to verify the service price and if they can do it in the store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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