A:AnswerHi Mari. Thanks for the question and sorry for the late response! Technically, you don't have to buy the product from us. Keep in mind, if something were to go wrong, we couldn't just swap it out with something off our shelf, since it's not from us. We also do price match if this makes the process any easier. I hope this helps out. Please let us know if you have any other questions!
A:AnswerHi there. Thanks for your great question! The graphics card doesn't have to be from Best Buy, however, we will price match most retailers and offer replacement protection in case something fails in the card. I hope this helps out. If you have any further questions, please let us know!
A:AnswerHey there. Thanks for the question! We would likely charge a normal hardware installation of $39 for a memory install. If you have any further questions on this, please let us know!
A:AnswerHi Kevin. Thanks for the question! We should be able to do that, but would like some more information to be sure. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Reda. Thanks for your question! In most cases, we should be able to swap out your motherboard. We'd like to know more about the job just to make sure we're on the same page. We can go over these things in an appointment or you can call over to double check. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for reaching out about this! Gaming PCs are incredible, for sure! We wouldn't be able to upgrade the RAM before a pre-built would ship. So, there's two ways you can do this. You can either choose a different pre-built that has your desired amount of memory and other specs or we could ship the PC to your local Best Buy store, upgrade the RAM there and then you pick it up. I hope this helps and makes sense. Whenever you're ready, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Henry. Thanks for reaching out for this! We should be able to do that! If you have the graphics card already and are ready to go, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. Otherwise, if you'd like some help picking out a new graphics card, I'd recommend calling over or heading into your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi Ryan. Thanks for reaching out about this. We can absolutely put together a PC for you! The price could vary depending on the parts that we're putting in. An example of that could be an extensive liquid cooling system or lots of RGBs. I'd recommend speaking to your local Best Buy's Geek Squad to get started on this and get a definitive answer. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there! Thanks for the questions. We can absolutely put together the whole PC and get it set up for you. The $39.99 service would not cover the entire installation as that is generally just meant for one part. In this case with so many different pieces, we'd recommend reaching out to your local Best Buy store's Geek Squad to get started. You'll want to go over what parts you're looking at to put in the PC and see what we can do. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thanks for your great question and sorry for the slow response! You would have to pay for the parts to swap out. We'd be happy to help out and make this as simple as possible. We have tons of pre-built PCs to fit most criteria. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi James. Thanks for reaching out about this! We would be able to add a new hard drive without voiding the warranty. When you're ready, we ask that you make an appointment for your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thank you for your great question! We can absolutely do that! When you're ready, we ask that you make an appointment for your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Cole. Thank you for your great question. If something went wrong while we were installing a part, we'd do what we can to make it up, repair or replace it, depending what happened. If this is a big concern, I would absolutely bring it up to the agents you meet with when dropping off your computer.
You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi there. Thank you for reaching out about this. We may be able to do this as long as we can get the compatible components or if you provide them. If you have any further questions, I'd recommend reaching out to your local Best Buy store's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi Eli. Thank you for great question! We may be able to and would want to see the iMac first. Apple is very selective on who gets to take apart certain devices. You would have to buy the SSD. But from there, I'd recommend creating an appointment to get your computer looked at. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Christina. Thanks for your question! This can vary, depending on if we're able to do it or not. I'd recommend creating an appointment for your local Best Buy's Geek Squad for us to take a look and get started from there. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Chris. Thanks for your awesome question! To get set up with an appointment, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Brian. Thanks for reaching out about this! We'd be happy to do this for you, so long as the laptop can take a memory upgrade. I'd recommend making an appointment for our Geek Squad to get started. We can see the unit in person and then go from there. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Michael. Thanks for your question and sorry for the late response. We can add memory to the laptop as long as it's supported and will be taken by it. So we likely wouldn't be able to add 16GB of memory to the laptop if it's not supported. To get started, I'd recommend making an appointment for your local Best Buy store so we can see it. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
