Questions & Answers

Q: QuestionCan best buy install water cooling system for a cpu and gpu?

Asked 5 years ago by Mitch.

• A:Answer Hi Mitch. Thanks for your question! We should be able to do that in store. I'd recommend making an appointment to go over the work you want done first and then they'll let you know if they can do it all. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionRecommend nice upgrade Board/chip for BB bought Lenovo 510A. Want power for small recording studio. Do you carry parts mentioned?

Asked 5 years ago by Barry.

• A:Answer Thanks for your question, Barry. We do carry a variety of computer parts, including motherboards, on Bestbuy.com. We may able to upgrade your computer, but we'd want to check the computer out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionAre you guys able to upgrade CPU’s. Say from i7 to i9

Asked 5 years ago by Aujunae.

• A:Answer Hi there, we may be able to help out with that. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan you guys build my pc if i bring all of the parts?

Asked 5 years ago by Maxim.

• A:Answer We may be able to help with your PC build, but we’d want to verify all the parts and compatibility. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have a dell G3 15 the battery life isn't the best i want to know if geek squad can install a better battery in the laptop and if so will it void my warranty

Asked 6 years ago by Justaguy.

• A:Answer It can be frustrating when the battery is not functioning to its maximum capacity. You’ll want one of our Geek Squad technicians to check your computer out before sending it out for repair. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionProcessor- i7 6 core If I got a prebuilt gaming computer could I come into the store and get the processor changed?

Asked 6 years ago by MasonNeary.

• A:Answer The answer to this question may vary amongst computer models. We recommend connecting with your local store and providing the full model information prior to proceeding.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionDo you take out old batteries and install new ones into Dell Inspiron 15 5000 series laptops?

Asked 6 years ago by M.

• A:Answer We totally understand how important it is to replace the battery in a laptop! We may be able to assist with this, but you’ll want to speak with one of our Geek Squad Agents first. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.

  Answered 6 years ago by GeekSquadSupport

  
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Q: QuestionIs Geek Squad able to install additional memory into my computer? Also, is the RAM customer-supplied only?

Asked 7 years ago by JR124.

• A:Answer They can do customer-supplied RAM, or if they have the RAM in stock, they could do it. But, most BBs I've seen have very limited stock of RAM. If you bring it in, they won't guarantee the RAM is compatible.

  Answered 7 years ago by BroncosFanVerified Purchase

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Q: Questionwould a liquid cpu cooler replacement fall under the hardware installation price or would that cost extra?

Asked 7 years ago by JJS369.

• A:Answer Hi JJS369 – A water cooling system would likely be an advanced hardware installation, which costs $20 more than the standard hardware installation. Please head over to www.geeksquad.com/schedule to set up a reservation to bring your computer in to your local Best Buy.

  Answered 7 years ago by GeekSquadSupport

  
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Q: QuestionI need to make my PC tower smaller, would it be possible for geek squad to move the innerds of my pc into a new case?

Asked 7 years ago by Robert.

• A:Answer This service is for hardware installation. Technically it is possible however it would also depend on the size of the current motherboard. It would need to be a microATX board and if it is, a microATX case can be purchased. Guides can be found online on how to migrate the parts over. It is a simple procedure.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionGraphics card/ video ram can you replace my old one?

Asked 7 years ago by Connor.

• A:Answer If you're looking to replace the removable graphics card on your desktop then Geek Squad would definitely be able to assist you. They are appointment based so I would suggest making one prior to visiting the store. But they will be able to help you choose a good replacement card (if necessary) and do the replacement for you in store.

  Answered 7 years ago by GeekSquadSupport

  
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Q: QuestionWhat is the cost of swapping a hard drive in Dell Insipron laptop? I am thinking of swapping a regular hard drive with a Crucial SSD as the one I have in now is failing. I would like the drive to be re-imaged so all data stays in the computer.

Asked 7 years ago by RH.

• A:Answer I had Geek Squad install a 1 TB SSD on a new computer. I paid $199.00 for them to install Windows 10 and the drivers plus 1 year of free support.

  I would recommend:

  • 

    WD - My Passport Wireless Pro 1TB External USB 3.0 Portable Hard Drive - Black

    User rating, 2.33 out of 5 stars with 9 reviews.

    (9)

  Answered 7 years ago by ElieVerified Purchase

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Q: QuestionHow much is it to upgrade / install a new hard drive?

Asked 7 years ago by Nini.

• A:Answer I recently had my MacPro's hard drive replaced at Best Buy for less than $100 included installation service charge.I picked the 1TB hard drive. It was way cheaper than Apple store. I replaced another Mac hard drive for $180 a year ago and I only got 500GB. It took the Geek Squad less than 10min to have the hard drive replaced. Very efficient!! I was in and out of Best Buy for less than 15min.

  Answered 7 years ago by FrequenttravlerVerified Purchase

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Q: QuestionWill they install a new processor and gpu in one trip for $40 on my desktop if i bring it in?

Asked 8 years ago by datboiiiii.

• A:Answer You have to buy the processor and the gpu. Then you have to pay the installation fee twice (once for each item).

  Answered 8 years ago by GunnyVerified Purchase

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Q: QuestionHow much do you charge to replace battery and install for a Samsung Galaxy notebook 10?

Asked 8 years ago by Patty.

• A:Answer That depends on which specific type of battery and/or how you want it installed. It's best to find your battery model and find how much it costs online. But they can replace your battery, how much money it costs depends on how you want it, so try asking your local Geek Squad Retail/Best Buy.

  Answered 8 years ago by Nicholas428

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Q: QuestionDoes this cover installment of tvs on wall

Asked 9 years ago by Billie.

• A:Answer No, this service is for installations done at the Precinct (in Best Buy stores), typically for computers. Geek Squad is available to come out to your house to setup and mount your TV on the wall. This service is called TV Connect & Mounting and can be purchased online, by phone (Call 1-800-433-5778) or by going into your local Best Buy store.

  Answered 8 years ago by Justin

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Q: Questioninstall and clone a ssd driveI need a ssd drive installed in my desktop as an upgrade. Win 10 is my operating system. What would the cost be?

Asked 9 years ago by Anonymous.

• A:Answer They charge for the physical installation of the SSD and data migration separately. Consult geek squad for pricing in your area.

  Answered 6 years ago by MCenVerified Purchase

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Q: QuestionHi, my desktop computer tower is full of dust and I think the main fan may need to be replaced or repaired because it hasn't moved in months. I have a custom PC that was built for me. Would you be able to clean out the dust and resolve the fan issue?

Asked 7 hours ago by Lauren.

Q: QuestionI would like to backup the complete laptop to a usb stick. I think they call it a factory reset recovery disk. then I like to have two sad drives installed. And 2 memory cards installed. Put the usb recovery back on. How much does that cost?

Asked 1 day ago by jackie33.