Customer Ratings & Reviews

With my new iPad, I bought the Office 365 program. The Best Buy Support staff helped me figure it out professionally and in an accessible way.

Tha is very good , no problem and then I don't have issues with everything that it is amazing

The Geek Squad staff did a great job setting up my new iPhone 14 Pro Max so that every thing worked smoothly.

The customer service was excellent! Adding to the fact that the problem was solved and within a day I had my MacBook fixed. :)

I did not have an appointment when I came in, but I didn't wait too long to see a Geek Squad member. Once I did, he was quick and thorough and understood quickly my situation. I have always had good success with Geek Squad. I recommend them.

Raoul knew his stuff. Was able to get the info from the old phone to the new one in record time. He deserves a cookie. Well worth the expense.

Geek Squad employee was top notch. Wanted to ensure parental controls,and kid-friendly landing pages for my little ones’ computer. Polite, professional, competent. No complaints.

I received a new Amazfit watch for Xmas and couldn't figure out how to use the darn thing! The Geek Squad at BB activated my watch in about 10 minutes! I was very happy with their quick service.

Geek Tech Squad did excellent job transferring data between old and new phone & assisting in other products set up as well

The Geek Squd helped my tech-challenged brother set up his new IPhone and transfer all of his apps & data. They were quick, accurate and thoroughly professional.

they did an awesome job in helping me when I bought a tablet and setting it up with also my phone.

The geek squad employee set my new g power 2024 moto phone up transferring all my information to my new phone he was very knowledgeable with all my questions I'm very pleased with the experience.

Very professional. I didn’t know how to set up new device. Geek squad did it with ease and next time I know how to do it myself.

Sales people were the greatest! They encountered many issues and solved every one of them. They were courteous, understanding, met all the needs of an older adult, spent literally several hours with me.

I am so very appreciative of the personnel who work the computer dept. They are knowledgeable, polite, and they get the job done effectively and efficiently. So whenever I have an issue with my laptop, I know I can visit the Best Buy Computer guys and they will know how to get me up and going with a computer that works!!

The agent helped set up my new phone and assisted with transferring my phone's data.

Quickly transferred information from old phone to new phone. No lost data and no issues with apps.

The best buy staff Kamiah Bell was amazing. Not only did she help me get an iPhone but she worked with all the way until ny stuff transferred from my android to my new iPhone. She but the creen protector and case on for me and made sure i was satisfied with everything before i left. Really awesome customer service, i would definitely go back again.

The agents were truly helpful and helped me setup my phone even from Geek Squad! Truly helpful!

Really great work! Never fails to help me get exactly the desired results.