Customer Ratings & Reviews

File transfer and laptop set-up far exceeded my expectations.

Geek squad service department was so very helpful. Took time to let us understand everything we wanted done. Because we are not real computer brains. Had laptop finished next day super fast. Picked up, and again super patient with us explaining that was completed.

The technician that set up my iPad Air was very helpful. He answered all my questions and transferred everything from my old iPad.

The Geek Squad was very helpful in initial set up and transfer of data.

Easy setup once I bought two new IPads. Sales clerk did the appt. Setups for us and we went back a few days later. Only took about 15 minutes for the data transfer from both old devices.

The agents connected my laptop with my phone and apps

the Geek squad was very helpful in explaining how my new pc worked

My experience with the geek squad has always been spectacular, the team always shows concern and I really like how them stay focused on you for the drop off and the pick up of property.

Jeremy at the South Coast Metro Pointe store was fantastic. We bought a membership and several accessories for our iPad Air. We bought in a list of about 12 questions about how to download a foreign online course and set up multiple apps. He checked of every question with ease and was very easy to understand. He took a full hour with us and we enjoyed his company and his complete expertise. Jeremy made our lives turnkey. I look forward to my next visit.

The geek person transferred programs from my old computer to my new one. The guy was new and didn't have his name badge yet. It was a very good experience.

Great service, fast and reliable. No complaints! :)

help set my new computer up that i purchase on july 8 but now need everything they put in a folder again after they did the computer setup

The agent took the virus out of my phone. Now it works great!

Best Buy geek squad did an excellent job setting up our new Lenovo lap top. The transfer from our old laptop to the new one was quick with no problems. The member then showed us how to use all the features of the Lenovo. Very knowledgeable.

professional in all matters. Told me when it would be ready and it was ready prior to what was originally told to me.

At no time did my Geek rep make me…a non-tech savvy person… feel stupid. He worked with me and made sure I understood as issues were resolved.

They fix my pc. My pc works great! I am glad purchased my Mac pc!

The Geek Squad guys are the BEST! They know what they are doing and know just what you need. I will always use them in the future for whatever my needs are!! THANK YOU GEEK SQUAD!

I purchased a computer for my husband for Christmas. He did not have a Windows account so the computer wanted to download my information for set up. We took it to Best Buy to get it reset so we could set it up for my husband. He was asked to have a Window account when we came back for our next appointment. When we came back a different agent was there and said she didn’t need his new information she could get all she needed from my account. Not being able to see what she was doing, we ended up with the computer set up for me! Some agents do not do what the customer wants. It seems like each agent had their own idea of how to do something.

The agent fixed my iPhone that I wasn’t able to use.