Customer Ratings & Reviews

Easy setup once I bought two new IPads. Sales clerk did the appt. Setups for us and we went back a few days later. Only took about 15 minutes for the data transfer from both old devices.

The technician that set up my iPad Air was very helpful. He answered all my questions and transferred everything from my old iPad.

I originally only used the Geek Squad, when I purchased a new laptop, which I have in the past and present to set it up for me. Overall I am satisfied with the service. Liz from the Pearland location was friendly, patience with all my questions and professional. Thank you, Liz !

Jeremy at the South Coast Metro Pointe store was fantastic. We bought a membership and several accessories for our iPad Air. We bought in a list of about 12 questions about how to download a foreign online course and set up multiple apps. He checked of every question with ease and was very easy to understand. He took a full hour with us and we enjoyed his company and his complete expertise. Jeremy made our lives turnkey. I look forward to my next visit.

Found geek squad very knowledgeable and helpful. Right on time.

The whole process went very smooth setting up my new pc.

Best Buy geek squad did an excellent job setting up our new Lenovo lap top. The transfer from our old laptop to the new one was quick with no problems. The member then showed us how to use all the features of the Lenovo. Very knowledgeable.

The Geek Squad was very helpful in initial set up and transfer of data.

I think the person that showed me what they were going to do to set up my computer made it easer so that I could process it in terms that were understandable.

a special thank you for getting my computer in order. it truly meant a lot to me.

very knowledgeable & helpful. So friendly, made me feel comfortable leaving my device with him. fast , i walked around store and he was done. Will recommend .

Agent was very helpful and efficiency, resolved my issue.

Great service, fast and reliable. No complaints! :)

Agents transferred all my data from old laptop to new. Then worked with me to demonstrate all features and made sure it was set up the way I wanted. Very helpful and kind to this non-techie.

Matthew was very helpful. In addition to his technical expertise he is also a very kind person.

The transfer and setup of my new computer by the Geek Square was done faster than they had predicted. When I went to pick it up they took the time to explain Windows 10. Also there was a Tips icon to make it easier to understand 10.

Easy to work with. Saved all my data. My laptop is faster.

Logan in the Murrieta store, was very helpful with the set up of our new computer. He took the time to explain the Windows 11 to us. We appreciate his time and not feeling rushed. He is a thoughtful employee. Thank you.

Geek Squad set up our new laptop for us. They even transferred our old laptop and old PC so all our photos and documents are now in one place. They showed us how to use the new laptop and we love it!

Impressed with the efficiency and knowledge of the problem. They were very helpful in assisting me to replace my computer to suit my needs without pressuring me to buy something more expensive. Very happy with the service.