Customer Ratings & Reviews

All data was transferred to new tablet and old tablet cleaned and reset

The agent installed the mount, mounted the TV and got it all up and running. He was so fab! Patient, fun and easy to work with. The whole experience was great from first phone call to the time he left. Total pro!

Great customer service and the set up was completed extremely fast

the service tech who transtered all my old computer data was spot on perfect

The Geek Squad team was great. They answered all my many question about setting up my new Desktop Computer. They were able to troubleshoot a problem I had when I tried to use an old cable. They were very pleasant to work with and were patient with me.

Meg at the Tupelo MS store did an excellent job setting up my new iPad. I am an older lady switching from a Samsung tablet to an iPad. Meg was very patient and kind and answered all my many questions and carefully explained everything I needed to know. I would ask for her to assist me again!

My Geek Squad moved all my apps and files onto my new laptop. They are always so easy to work with and get the problems solved quick and easy.

Bought this for myself and I loved the service and the product the staff were awesome and very helpful I have recommend this store to 5 of my family memebers

The Geek Squad has helped us every time to get us up and running with ease, we had the best experience in customer service in a long time from any industry when we purchased our last computer. Thank you Farooq

Theervice technicians in the store did a fine job of installing the new software and moving files from my old computer.

Colin of Geek Squad is fantastic. He covered everything that needed to be done to set up my new computer. He was also able to transfer data from my old computer to my new one so I didn't lose data.

The customer service to help set up the Chromebook, were very helpful and experienced.

Very professional and quick. He got rid of the bloatware that slows down a new system. Everything was set up correctly and it worked fine out of the box.

He connected my watch and phone quickly and clearly explained what he was doing, GREAT JOB!

Tiny was the associate that helped me with my Geek Squad appointment and she was amazing! Profesional, respectful, patient and she made my entire experience smooth and pleasant. I also end up purchasing a TV and the sales associate was also very nice!

In every state I've needed Geek Squad support, I've never been disappointed. I purposely said NEVER because Best Buy service is actually the Best.

The agent connected my new printer to my new all in one computer ever it is working fine he explained thin very good

I always like to use the Geek Squad, because they usually always get things fixed.

I bought the computer and the setup was done the same day. All essential apps were installed. The only thing I had to do was plug it in and input personal info. Usually I do the setup but since I have Total Tech Support, it was free for them to do it. Believe me, it saved me a headache as when I do the setup there is always 1 or 2 apps that do not install correctly, then I have to take time to figure out why. Uninstall to reinstall, then cross my fingers it will work.

I was told 2 days for computer setup and they were finished in 1 day. That was with a data transfer. Very knowledgeable of services they offered,