Customer Ratings & Reviews
- SKU:
- 6457663
Customer reviews
Rating 4.5 out of 5 stars with 495 reviews
(495 customer reviews)to a friend
Customers are saying
Customers praise the Technology Reset Service for its excellent customer service, agent professionalism and knowledge, and ease of use. Customers also appreciate the overall performance, problem-solving capabilities, smooth installation, and clear communication. However, some customers have reported concerns regarding battery life and sound bar functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Fixed It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech cams on time and made sure the issue was resolved before leaving. He was polite and courteous
I would recommend this to a friend Rated 5 out of 5 stars
Yay! Back online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents quickly and methodically discovered the problem with 2 of our LinkSystem nodes and got us back online.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek squad connects my home gadgets.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always connects my home gadgets. They come on time and answer all my questions.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Excellent Techs!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad Techs are the Best!! Professional and very knowledgeable. Most recently Install my Ring Cameras and Smart TVs.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Customer ServiceTechs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the patient techs that are sent to my home and can explain the functionality of my Smart Home devices
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very grateful to the technicians, they solved my problem easily and quickly, thank you very much
I would recommend this to a friend Rated 5 out of 5 stars
Superior Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to transfer my data to my new computer and the Geek Squad handled it with ease. I always recommend the Geek Squad to others.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Total Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech is perfect for all your needs. The Geek Squad is very helpful and has been for me for years.
I would recommend this to a friend Rated 4 out of 5 stars
Still need help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clifton worked very hard to get things up and running. He was at my home for a very long time and I appreciate all he did. However, he said he is not the expert on syncing Sonus and Echo. He said I need Blake from the Best Buy in Orland Park, Il. Best Buy put in the system so I am not sure why every Geek member cannot fix it. I still need help but Clifton said if I call the call number he will just be assigned here again., That will not fix my issue.,
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Google Nest Sensor Reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service and efficient. Timely Service Gave call before
I would recommend this to a friend Rated 5 out of 5 stars
XUMO /Spectrum update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THANK YOU GIO! Called prior to appointment to confirm & arrived as scheduled. He connected the newly received device and 'organized' the apps so we, "of a certain age" are now able to navigate the system with ease. He was very willing to patiently answer any and all of our questions.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Setting up our Arlo doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! Out rep was knowledgeable and efficient
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Had to place an order.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! We have always had great people to work with. They are always helpful and very professional.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
GEEK SQUAD GREATNESS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING SERVICE WITH A GREAT PRODUCT! IT WAS A VERY EASY PROCESS WITH GREAT CUSTOMER SERVICE.
I would recommend this to a friend Rated 5 out of 5 stars
Qsality Fast Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed New Hi Def TV Install my room. Tech Came into my room and installed my new TV in Less thanone Hour Cleaned my room updated and connected with my receiver Speakers and Playstation. Full suround Sound my room. Great job on Time with geek squad Service no outside Cost Member 3 years from Family Member. I recomend Best buy and Geek squad Service.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Tech Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that helped us was very friendly and professional. He fixed our problems and we have not had any trouble since.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad home experience was great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech that was out here was great!! he was very nice, courteous, and explained what was wrong and fixed it in 5 minutes. I highly recommend your service.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
fixed my rind doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was wonderful he answered all my questions and fixed my doorbell
I would recommend this to a friend Rated 5 out of 5 stars
Geeks are the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek techs were polite, knowledgeable, and proficient in their job. The bent over backwards to help me.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 4 out of 5 stars
vcr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and explain how to use the item He was very polite
I would recommend this to a friend
