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Customer Ratings & Reviews

TV Connect and Setup-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1436 reviews

95%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 1,436 Reviews
  • Rating: 5 out of 5 stars

    Great service

    Posted
    Soulkid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Installer was great and puntual when relaying arrival. TV setup was quick and fast and explained everything I needed to know about the setup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent set-up of entertainment system

    Posted
    PhilCo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Edward and Ryan set up our new entertainment system, which included a TV, receiver, CD changer, speakers, and Logitech remote controller for these devices plus devices we already had. I was impressed with their knowledge and expertise and how they helped us fine tune everything so all the devices worked together. It's a pleasure to be able to recommend Best Buy and the Geek Squad to friends and family without reservation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Friendly and Knowledgable

    Posted
    CaptKirk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Geek Squad installers were great. They were willing to answer all my questions, and advised that I could call if I had more questions.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    TV setup

    Posted
    nonickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    did a good job have nothing else to say they came and do their thing

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    really great job

    Posted
    waynez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    they were very experienced and did a good job sounds awesome!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional installation

    Posted
    MRL777
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    David and Stormi from Geek Squad were very professional and did an outstanding job. Nice folks to deal with too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very helpful

    Posted
    mootb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    They were professional and did a good job setting up the TV. The only problem is that they took the box away and the TV stopped working after 3 hours (not their fault) so when I needed to return it the people who picked it up were upset that I did not have the box.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice, competent folks

    Posted
    Boots
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Geek Squad outdid themselves every time they came.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek squad

    Posted
    Thomas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The guy that came out was great, he knew how I wanted it set up,he set it up with no problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great TV!

    Posted
    Seahawker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the Q65 that I recently purchased exceeded my expectations and I'm very happy with the work also done by the Geek Squad

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tv

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This tv has the best color of any tv that I’ve ever had. The flesh tones are fantastic. I like everything about it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent job - excellent team

    Posted
    Minnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Excellent job - both men worked very hard and were very professional.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very professional setup

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The gentlemen showed up on time and quickly installed and setup my new tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Set up new 55" TV

    Posted
    Renee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Staff was very timely and prompt for service, informative and courteous!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If you need help by all means do it.

    Posted
    Namesake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are un-sure of what or how to do it, by all means call the Squad.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Professional and knowledgeable installer

    Posted
    Bethdofphx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Took extraordinary care of my new flat screen tv while setting up to mount. Educated me on the care of the screen so I wouldn't damage it while cleaning. Completely thorough in walking me through all aspects of utilizing the tv. Also set it up to the Internet not only to make sure it worked but to show me all the goodies my new smart tv could do!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Necessary

    Posted
    Leaddawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Though things get simpler they get more complicated...use the service or else

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service

    Posted
    Maggie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My tv was delivered and set up perfectly. The guys did an excellent job. Everything was hooked up and everything explained to me so I can operate the tv. Also hooked up to my direct tv and the remote works perfectly. Great job!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great installation.

    Posted
    Bertram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Kyle, Best Buy technician is great. I request Kyle for each of my installations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service!

    Posted
    Cowboygirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These guys did a great job installing my new 75"TV! Very helpful!

    I would recommend this to a friend